Robert Novotny | Page 7

Everyone very patient and courteous. All of our questions were answered. All features on our new vehicle were explained in detail. We felt we were given a very fair deal on the new car p All of our questions were answered. All features on our new vehicle were explained in detail. We felt we were given a very fair deal on the new car price. More

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Bob was great to work with. He was informative and a great sense of humor. He was informative and a great sense of humor. More

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Bob is the nice and knowledgeable sales person. Great Servis. Good customer care. I will recommend to my friends Great Servis. Good customer care. I will recommend to my friends More

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I have been going to this dealership since 2017 when I purchased a used 2011 Legacy. I had such a great experience with sales and service in the years to follow that when it was time to upgrade it was an purchased a used 2011 Legacy. I had such a great experience with sales and service in the years to follow that when it was time to upgrade it was an easy choice to purchase from Concordville Subaru. I found a car to test drive on CarFax and scheduled a test drive which was seamless to do. My partner and I were there on a Monday night and Bob Novotny was our sales person. He was fantastic! Bob answered all of my questions, and it was so easy to get in touch with him. Bob helped whenever he could, including speaking with my insurance agent to make the process as easy as possible. I have been telling my family and friends how great this dealership is and will continue to. Thank you Bob, you made the experience fantastic! More

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My wife and I had an amazing experience working with Bob Novotny at Concordville Subaru! From the moment we walked in, Bob was friendly, professional, and extremely knowledgeable. We called and ahead to inf Novotny at Concordville Subaru! From the moment we walked in, Bob was friendly, professional, and extremely knowledgeable. We called and ahead to inform the dealership in our interest of a car we saw online; Bob had the car ready and waiting for us when we got there. Since we don't buy cars often, we wanted to see what other models offered and he was patient and helpful in showing us everything we asked to see. He took the time to listen to our needs and preferences, helping us to find the perfect car that checked all the boxes. We really appreciated was how transparent and patient he was throughout the entire process—there was no pressure, just genuine help. He made the entire buying experience smooth and enjoyable. We ultimately left with the car we identified online and we're appreciative of all Bob's guidance and professionalism throughout the process. We highly recommend working with Bob if you're in the market for a new car! More

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Excellent with financial components and being client focused Took time to explain value and details of contract and agreed upon monthly payment. focused Took time to explain value and details of contract and agreed upon monthly payment. More

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Employees were all very helpful. Our sales associate made sure the cars were warmed up before we even arrived for appointment. Our sales associate made sure the cars were warmed up before we even arrived for appointment. More

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Leased a 2025 Subaru Outback recently. Did some extensive shopping around at other dealerships, and Bob and Concordville beat all of their prices by more than 10%. Bob was great, and rathe Did some extensive shopping around at other dealerships, and Bob and Concordville beat all of their prices by more than 10%. Bob was great, and rather than trying to push me towards a decision, he was simply very helpful, knowing that the offered deal was too good to pass up. 10/10 would recommend, will certainly be sending friends and family here, knowing they'll be in good hands and get the best price available. Thanks again Bob! More

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We have purchased 3 cars here 2 of which in the past 2 years. Everyone we have dealt with has been wonderful to work with. years. Everyone we have dealt with has been wonderful to work with. More

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Bought my second Subaru (have 2019 Forester) and happy to say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door quickly after learning all the aspects of my new Ascent. Bob Novotny and John Shields exceptional More

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