Robert Olden
Robert Olden at Krystal Chrysler Jeep Dodge Ram Fiat, Inc.
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Robert Olden | Page 3

Parts Manager

Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

4488 U.S. 9
Warrensburg, NY 12885

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4.9
92 Reviews

Dealership Experience

16 yrs, 3 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.9

92 Reviews

Write a Review

92 Reviews of Robert Olden

September 14, 2023

Dealership Rating
Employee Rating

Another great service experience at Krystal. Once again the service department has gone above and beyond my expectations. Had my wife’s 2020 Grand Cherokee in for an oil change and tire rotation More

by Gared1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Studler

Sep 15, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to know that you had another great service experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your loyalty and look forward to serving you again in the future! Safe travels in your 2020 Grand Cherokee!

September 12, 2023

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Every time ive been to krystal ,wether for recall or a problem they have always been profesional and courteous. Great place to go. More

by dhooey07821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Studler

Sep 13, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We appreciate your positive feedback! Our team at Krystal Chrysler Jeep Dodge Ram Fiat always strives to provide professional and courteous service. We're glad you've had great service experiences with us. Thank you for choosing our dealership! Safe travels!

September 05, 2023

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We have purchased several vehicles from Krystal Chrysler with Tim Maltbie as our salesman. Always a good experience and easy to do business with. Most of our vehicle servicing is also done at Krystal Chry More

by bbreitmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thanks for the positive feedback! It's great to know that Tim and our service department at Krystal Chrysler Jeep Dodge Ram Fiat continue to meet your expectations. We appreciate your loyalty! Safe travels!

September 03, 2023

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Employee Rating

When I called to make an appointment, I was told the headlight I needed was in stock. When I got to the appointment, after almost one hour, I was told they had to order the headlight. That is not accept More

by mmr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

I'm sorry to read about the confusion and inconvenience you experienced with your appointment. We strive for clear communication and efficiency, so it's disappointing that we didn't meet those expectations this time around. I'd like to discuss this further with you if possible, please feel free to reach out at your earliest convenience. Thank you, Andy Studler - Service Manager - 518-623-3405

August 29, 2023

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Very professional and everything was completed as expected and quick. The service at Krystal has always been top notch. We appreciate the knowledge of everyone there. More

by fletcherm034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the 5-star rating! We're delighted to know that you found our team at Krystal Chrysler Jeep Dodge Ram Fiat professional and efficient. We appreciate your feedback and look forward to seeing you next time! Safe travels!

August 24, 2023

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Employee Rating

We have purchased multiple vehicles from Krystal and have never had a single issue.our salesman Chris Connelly is as good as they come More

by ccheney0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Studler

Aug 25, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the 5-star rating! We're glad to hear that Chris and our team at Krystal Chrysler Jeep Dodge Ram Fiat have consistently provided you with great service. We'll see you next time! Enjoy your new ride!

August 22, 2023

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Employee Rating

We are very pleased with the excellent customer service and the quality of the product and the work. Everyone is so polite and professional. Thank you. More

by maltbietina
Recommend Dealer
Yes
Aug 22, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that you had a positive experience with our team at Krystal Chrysler Jeep Dodge Ram Fiat. We always aim for excellent customer service and high-quality products. Thanks for the positive review! Safe travels!

August 12, 2023

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Employee Rating

Bob is always very helpful and knowledgeable been dealing with Bob since 2010 always been great never a complaint More

by donaldedwin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Studler

Aug 14, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that Bob has been consistently providing you with great service since 2010 at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your loyalty and look forward to serving you in the future! Have a great ride!

August 07, 2023

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This is an excellent dealership. Sale s and service can't be beat. I highly recommend Krystal.. More

by kkoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

August 06, 2023

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Employee Rating

Were eager to take care if my issue. Will be back for service as my first service is coming soon. More

by NebularMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the amazing review! We are glad to hear that we could resolve the issue promptly at Krystal Chrysler Jeep Dodge Ram Fiat! We are always there for your automotive needs!

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