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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno
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Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
715 Reviews
4.8

715 Reviews

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715 Reviews of Robert Pearce

April 29, 2025

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Employee Rating

We can always trust this dealership to provide the best service for our Jeep. Have known Ben Owings for 25 years and he is the man! More

by M. Wortman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Owings

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Apr 29, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 26, 2025

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Employee Rating

Great people, great service. Robert Pearce has taken care of my family for years and is the reason we keep coming back. More

by ajflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

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Employee Rating

Always courteous and prompt . They do a great job. Nice facility, clean and comfortable. A+ More

by rccapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Colby Conine, Steven Harris, Tony Seibert

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Apr 24, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 22, 2025

Dealership Rating
Employee Rating

Very poor! Worst experience I've ever had with a dealership, will never recommend! Robert Pearce takes zero accountability and tries to bully you into accepting More

by NicholasHarris.689
Recommend Dealer
No

Other Employees Tagged: Robert Pearce

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Apr 26, 2025

Lithia Chrysler Jeep of Reno responded

Nicholas, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 22, 2025

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Employee Rating

My experience was exceptionally well, very professional everything outstanding My experience was exceptionally well, and everybody very professional More

by DKSEWARD
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Apr 22, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

April 19, 2025

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Employee Rating

Robert was great I have nothing else to say about that today or tomorrow Wow More

by Stlc1
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Apr 19, 2025

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. Take care.

April 17, 2025

Dealership Rating
Employee Rating

Work is completed in one visit. Everyone there is friendly and they always answer all my questions. More

by EVILNURSESHEILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 15, 2025

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Employee Rating

Took over four visits over a period of 7 months to fix the problem. Didn’t properly diagnose the problem the first time. Waited 7. Months for new part, but the wrong part showed up!! Bob helped fix the pr More

by cole.meleyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 18, 2025

Lithia Chrysler Jeep of Reno responded

Cole, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 15, 2025

Dealership Rating
Employee Rating

Michael Maxwell is a great addition to Lithia and an excellent service writer. Also Guillermo is my go to technician and does an excellent job. They are a great team. More

by dave.kim77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Dana Silva, Charles Sebastian, Tony Seibert , Josh

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Apr 15, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 15, 2025

Dealership Rating
Employee Rating

Oil change was easy and smooth. Needed a new air filter, received the text and proceeded. Smooth sailing More

by shawn.berger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard , Jared 5 stars

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Apr 15, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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