Robert Pearce | Page 94

Great Customer Service We had a good buying experience and continue to have great service experiences with this dealership. Nick was especially good when we dropped off the We had a good buying experience and continue to have great service experiences with this dealership. Nick was especially good when we dropped off the car. Very pleasant and knowledgeable. More

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Jeep maintenance Good prompt service, the staff is very friendly and polite. My appointment was @ 8 am and the maintenance was completed by 8:40 a.m. Good prompt service, the staff is very friendly and polite. My appointment was @ 8 am and the maintenance was completed by 8:40 a.m. More

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As expected Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first t Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first three lines not enough? Should I use more adjectives? Maybe focus on the words used and not on the quantity thereof? Maybe I don't want to write a book on how I feel about an oil change? Or should I be expected to put my feelings into a few chapters of my next book titled, "Crap companies come up with to make themselves feel better about overpriced good and services."? Have a great day. More

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Good Experience The oil change went as planned. The charge for tire rotation does seem odd, and I did not hear back regarding the unusual noises when going over bumps The oil change went as planned. The charge for tire rotation does seem odd, and I did not hear back regarding the unusual noises when going over bumps. More

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Airbag Recall Experience Received fast and efficient service on a Chrysler Passenger Airbag Recall notice The customer service technicians were efficient and were right on wi Received fast and efficient service on a Chrysler Passenger Airbag Recall notice The customer service technicians were efficient and were right on with time frame of when my vehicle would be ready. I am very satisfied with the team at my local Chrysler dealership in Reno, Nick and Robert in particular were helpful to us this visit. Charles has helped us in the past in a professional and efficient manner also. Good team in service. More

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employees fantastic , coffee great bob pearce is a gem - always cheerful and helpful. it was great that my windshield wiper fluid was filled up and my service miles were reset. thank bob pearce is a gem - always cheerful and helpful. it was great that my windshield wiper fluid was filled up and my service miles were reset. thank you More

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Excellent service Booked my service online and once arrived only took 30 minutes, Robert was very professional and friendly. I would recommend service be completed at Booked my service online and once arrived only took 30 minutes, Robert was very professional and friendly. I would recommend service be completed at Lithia. More

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Easy scheduling & great service I scheduled my service appointment online which was very easy and efficient. I arrived a little early but Bob was able to get me right in and take ca I scheduled my service appointment online which was very easy and efficient. I arrived a little early but Bob was able to get me right in and take care of what I needed. Bob recommended some additional services to my Jeep due the mileage but I felt absolutely no pressure to do it. Bob is always super nice and does his best to make the experience quick and easy. More

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Jeep Service Great experience and very helpful staff. We have a lifetime oil change program and it is well worth the expense! We can't wait until Lithia relocate Great experience and very helpful staff. We have a lifetime oil change program and it is well worth the expense! We can't wait until Lithia relocates!!! More

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50K Service From calling for the appointment, to actual service. All was great. Bob informed me of a sale on tires, of which I need, and I scheduled an appointm From calling for the appointment, to actual service. All was great. Bob informed me of a sale on tires, of which I need, and I scheduled an appointment for next week. More

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