Robert Pearlmutter | Page 9

Except for David, the service department is extremely unprofessional severely lacking communication within that department Store manager aka "Owners Son" Robert Pearlmutter, could not care less he's NOT unprofessional severely lacking communication within that department Store manager aka "Owners Son" Robert Pearlmutter, could not care less he's NOT any better his disgraceful lack of regard towards customer service is unbelievable. My car was towed to be serviced on Thur, Sept 8th for a blown tire Mr Leahy took the car. I had to rent a that day "dealership had no loaners" according to Mr. Leahy my tire was there Friday Sept 9, then Sat Sept 10th Mr. Leahy was out and Brandon service adviser who was extremely rude told me my car "might" be ready MondaySept 12 because they didn't have the tire. Basically he never checked. causing me the financial to pay a rental 3 days more than I needed to. Monday Sept 12, I spoke in person to the Store Manager who assured me if I sent him the bill for rental he would take care of it. Now Mr. Pearlmutter is ignoring the issue and refuses to reimburse me for the car will not respond to emails or calls. They take your $$ at point of sale then GOOD LUCK!! to you...Mary More

by MRSMCD Verified Customer Verified Customer

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Great experience! From start to finish they were and absolute pleasure to deal with! Highly recommended! From start to finish they were and absolute pleasure to deal with! Highly recommended! More

by JASONPARAMOUNT Verified Customer Verified Customer

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The staff at Rockland Jeep is unmatched. They go above and beyond to work with you to ensure you are satisfied. They gained a customer for life! They go above and beyond to work with you to ensure you are satisfied. They gained a customer for life! More

by MARIA.KEFALAS47 Verified Customer Verified Customer

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Extremely Poor Customer Service. The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, includin The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, including weekends. Once the diagnostic plan and warranty outcome was confirmed, the repairs took 20 days to complete. The initial adviser went out for a medical reason which was disclosed on his voice mail with a referral to another adviser who never returned my calls. Upon arrival at the vehicle, I was told to see the cashier. To this date, no one explained what was actually done. I referred to the recipe to see what was performed. I called the adviser and left a message in regard to the three wire harnesses left resting on the engine block. The harness clips were removed and not replaced. Again, no one returns my calls. This is the poorest service I have ever received at a dealership. I think it is time to transition to another brand of vehicles. More

by wwpowell Verified Customer Verified Customer

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Rockland county Jeep provided one of the best experiences I’ve ever had in purchasing a car. Would recommend anyone to go there . Thanks Robbie and Joey! I’ve ever had in purchasing a car. Would recommend anyone to go there . Thanks Robbie and Joey! More

by sposner55 Verified Customer Verified Customer

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ADA WAS AMAZING DURING THE WHOLE PURCHASING PROCESS, WHOLE PROCESS WAS SMOOTH SAILING. ROCKLAND STAFF SO HELPFUL. HIGHLY RECOMMEND THIS DEALER FOR ANYONE’S VEHICLE PURCHASE. IF YOU’RE LOOKING FOR EFFICI WHOLE PROCESS WAS SMOOTH SAILING. ROCKLAND STAFF SO HELPFUL. HIGHLY RECOMMEND THIS DEALER FOR ANYONE’S VEHICLE PURCHASE. IF YOU’RE LOOKING FOR EFFICIENCY, RELIABILITY, GREAT SERVICE-ROCKLAND CHRYSLER IN NANUET IS WHERE YOU WANT TO GO!! More

by NEMORIN.LEAH Verified Customer Verified Customer

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This dealership is absolutely horrible, service and customer service is the worst I’ve ever experienced!! After being a customer for over 20 yrs I can promise, I will never be back!! And intend to dis customer service is the worst I’ve ever experienced!! After being a customer for over 20 yrs I can promise, I will never be back!! And intend to discourage anyone I know to avoid this dealership at all cost!! More

by jsolicito Verified Customer Verified Customer

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The dealership was recommended by CRYSLER CAPITAL OKAY ANF IN ONE WORD THRY SRE GREAT ANF IN ONE WORD THRY SRE GREAT More

by CHRISTCHORBAJIAN Verified Customer Verified Customer

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The staff representative customer Rocklanld Chrysler Dealership at Nanuet, Doing a great service. The very nice , friendly, attentive, helpful, Kind, thank you! Again for a great job keep going ⭐️💯 Dealership at Nanuet, Doing a great service. The very nice , friendly, attentive, helpful, Kind, thank you! Again for a great job keep going ⭐️💯 More

by maroseka Verified Customer Verified Customer

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Straight shooters , easy and fast process without any BS and fast turn around from quote to delivery and fast turn around from quote to delivery More

by mrfruman Verified Customer Verified Customer

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