Dealership Experience
21 yrs, 4 mos
Industry Experience
28 yrs, 8 mos
Languages Spoken
Spanish
55 Reviews
Write a Review55 Reviews of Robert Pena
October 29, 2020
I have been coming to Hall Mazda for 10 years for purchase and service of 2 vehicles I have purchased through them. Everyone I have encountered had been extremely pleasant, friendly and helpful. purchase and service of 2 vehicles I have purchased through them. Everyone I have encountered had been extremely pleasant, friendly and helpful. More
Other Employees Tagged: JoLynn Dye , Hayley Archibald, Virgil Ware
September 09, 2020
Mr Pena was very informative and professional. He knows his products at the dealership. Any question we had he answered. Dealing with him was easier but still had to go back and forth several times before his products at the dealership. Any question we had he answered. Dealing with him was easier but still had to go back and forth several times before reaching deal. We did go over budget, dealership did not make it easy. More
September 02, 2020
We just purchased our fourth Mazda from Hall Mazda, the last two working with Robert Pena. The dealership is perfectly sized to be able to provide the vehicle without being lost in the throngs of customer last two working with Robert Pena. The dealership is perfectly sized to be able to provide the vehicle without being lost in the throngs of customers. Our recent experience with Robert was fantastic - it was highly personalized to our needs and mostly completed by phone/text and in advance of our arriving at the dealership to sign paperwork. Robert and others’ sensitivity to our family’s needs during the pandemic (two adults signing while managing two children outdoors at the dealership) made us comfortable to purchase our new vehicle at this time. We will always call Hall first and ask for Robert when we are in the market for a new vehicle and highly recommend Hall Mazda to family and friends. More
Other Employees Tagged: Desiree Decker , Mauri Wimbush
July 16, 2020
"New" car purchase. Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helpin Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helping me to experience the CX-5 model. As several reviewers stated, the car handles great on the road...nimble and sure footed. The features of the 2019 CX-5 I bought pretty much sold the car. Purchasing details went smoothly. I'm now looking at videos to learn all of the ins and outs of the car. More
Other Employees Tagged: Darryl Cross
July 08, 2020
Robert Pena made sure that I understood everything about the car before I left the lot. He is very knowledgeable and friendly. He made the whole experience a pleasant one. The dealership is very thorough, h the car before I left the lot. He is very knowledgeable and friendly. He made the whole experience a pleasant one. The dealership is very thorough, helpful, and does everything so you can drive the car home that day! More
Other Employees Tagged: Darryl Cross
June 30, 2020
Robert was a great help when helping me purchase a vehicle. He was completely honest and straight forward about any issues with any cars you might be interested in. Definitely recommend asking for him vehicle. He was completely honest and straight forward about any issues with any cars you might be interested in. Definitely recommend asking for him at Hall Mazda! More
June 24, 2020
Prompt , efficient , professional. Daughters new car got a nail in the tire and they brought her in right away and patched it without charge. She was thrilled. a nail in the tire and they brought her in right away and patched it without charge. She was thrilled. More
Other Employees Tagged: Hayley Archibald
June 19, 2020
I am always super happy with my service when I come to Hall MAZDA. The people are very welcoming and always remember your face. The new remodel gives the lobby the feeling of a higher end dealership while Hall MAZDA. The people are very welcoming and always remember your face. The new remodel gives the lobby the feeling of a higher end dealership while still delivering affordable prices. I would never go anywhere else 😊 More
Other Employees Tagged: JoLynn Dye , Virgil Ware
June 18, 2020
Robert Pena and the rest of the staff was extremely responsive, professional, and easy to work with. In a short period of time, they provided me with a host of information to include a video of the ca responsive, professional, and easy to work with. In a short period of time, they provided me with a host of information to include a video of the car and a fair written estimate. Furthermore, what I found extremely refreshing was that they were not overbearing or pushy. On the contrary, they, after an initial call they provided me with the information I needed and were responsive. Thanks for the excellent buying experience. More
Other Employees Tagged: Darryl Cross
June 09, 2020
Easiest car buying experience ever. Robert was professional,courteous and knowledgeable. Normally I dread the prospect of purchasing a car because of the haggling and salesmanship but I could not professional,courteous and knowledgeable. Normally I dread the prospect of purchasing a car because of the haggling and salesmanship but I could not be more satisfied. More
Other Employees Tagged: Desiree Decker