Robert Phillips
Robert Phillips at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Robert Phillips

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.4
66 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Specialties & Trainings

Presidents Club and Chrysler Certified

4.4

66 Reviews

Write a Review

66 Reviews of Robert Phillips

February 21, 2026

Dealership Rating
Employee Rating

Bought two Jeeps so far. Bob was good to work with. Like the drive in oil changes/washes. More

by JEDICLOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We appreciate your loyalty in choosing us for two Jeep purchases. It’s great to hear our drive-in oil change and wash service fits your needs. Thank you for trusting us with your Jeep Compass maintenance. Chad Ellis chad.ellis@russdarrow.com

November 12, 2025

Dealership Rating
Employee Rating

The people were great, but having the vehicle ready was not that great not having the vehicle all checked out More

by JESTERBLU4791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chad Ellis chad.ellis@russdarrow.com

Nov 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chad Ellis chad.ellis@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

Robert Phillips could not have been more helpful during every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actu More

by DEANOT25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

Aug 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

August 28, 2025

Dealership Rating
Employee Rating

I have generally been very satisfied with both the sales and service staff. A special shout out to Rob Culp, the service dept manager. He's a real level headed guy. More

by DJMURRAY1948
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Bryan Kufalk

Aug 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Rob and our team here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 26, 2025

Dealership Rating
Employee Rating

I am always pleased with that Luke handles my questions. Russ Darrow has been good and fair to me More

by CBEISSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas

Aug 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

May 29, 2025

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Employee Rating

Everyone was very helpful and kind while going through the process of getting my first car. Bob was great of making sure I understand I was getting the best price for the car I was interested in. More

by CAITLINPOWERS20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

May 29, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

They are amazing this is my first car and they full fill my dream with amazing price with home feel atmosphere I strongly recommend to buy your dream car from here 🙏🙏 More

by TUSHARPATEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Jesse Worley

May 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

May 12, 2025

Dealership Rating
Employee Rating

The service department has always taken very good care of me. The sales team is good too More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk

May 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

April 18, 2025

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Employee Rating

Would rate 0/5 if possible, in the past my wife had her eye on a specific truck and made an appointment for a test drive and to discuss the truck. this appointment was made a week in advance and time off More

by Bloodstone
Purchase Time
Recommend Dealer
No
Apr 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Pat Deery pat.deery@russdarrow.com

Apr 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Pat Deery pat.deery@russdarrow.com

March 30, 2025

Dealership Rating
Employee Rating

Been with them since 2016 and live working with them. Bob is who I have been working with and he is great More

by DMACMILLAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Zurn, Chris Ziegler, Tyler Johnson , Jessica Minor

Mar 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

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