Robert Quintana
Robert Quintana at Arrowhead Honda
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Robert Quintana | Page 2

Service Advisor

Arrowhead Honda

8380 W Bell Road
Peoria, AZ 85382

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5.0
148 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

10 yrs, 9 mos

5.0

148 Reviews

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148 Reviews of Robert Quintana

February 21, 2022

Dealership Rating
Employee Rating

As always, Robert was fantastic. We had a few issues with our 2013 Fit that needed attention. He was able to diagnose what was needed, what could wait, and find a way to fit repair More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2022

Arrowhead Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” “Thank you so much for taking the time to leave us a rating. Raquel Customer Relations Manager Rperez@arrowheadhonda.com

May 25, 2021

Dealership Rating
Employee Rating

I've been a customer of Arrowhead Honda for several years now, and everyone I've worked with has been fantastic. Rob is my current service advisor and I couldn't be more pleased. He worked with me to get s More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

February 25, 2021

Dealership Rating
Employee Rating

Thanks for the fast service and inspection details! The print out will help me budget the future repairs. Thanks for all you do everyday especially through COVID! More

by w_az
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 26, 2021

Dealership Rating
Employee Rating

Thank you for servicing for daughter Civic. Reliability is important to me. And strongly feel that Arrowhead Honda has accomplished the maintenance needed to keep my daughter safe. More

by Jojo.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 20, 2021

Dealership Rating
Employee Rating

Arrowhead Honda notified me of a recall on my 2018 Honda Accord. I booked my service appointment online and was in and out in 1.25 hours. There was no charge, and I received a free car wash to boot. I ap More

by Peter S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 15, 2021

Dealership Rating
Employee Rating

Service is always good each time I take my vehicles there. I have no complaints just keep up the good work. I am always satisfied with the work that is done on my vehicles. More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 09, 2021

Dealership Rating
Employee Rating

Tom Urbina always has amazing customer service. Robert was also fantastic and accommodating. They were able to get me in the next morning, as I requested. More

by mbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Urbina

Jan 11, 2021

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

December 31, 2020

Dealership Rating
Employee Rating

My 1996 Odyssey van has never had service anywhere but Arrowhead Honda. I drove in off the street with a problem leak and they fixed the leak with no charge and changed my oil while I was there. You all More

by Grandma Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Urbina

Dec 31, 2020

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

December 11, 2020

Dealership Rating
Employee Rating

My service rep, Robert Quintana, always provides 5 star service. Easy to make appointment, communicates during appointment and when car is ready, it’s washed and ready to go. He is trustworthy and reliable More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

December 06, 2020

Dealership Rating
Employee Rating

We always get service from Robert. When we came in, he told us it would be 1 1/2 hours and that’s what it was. More

by mlotts
Recommend Dealer
Yes
Dec 07, 2020

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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