Check out Robert Quintana's reviews on DealerRater

October 30, 2023

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Employee Rating

I have been going there for service for over 18 years and bought two cars from them. Trust me I would not have if they were not THAT GOOD!!! I used to deal with David Scott (great service rep) until he and bought two cars from them. Trust me I would not have if they were not THAT GOOD!!! I used to deal with David Scott (great service rep) until he transferred to another dept. I now work with Robert Quintara and still receive great service. Robert is very friendly and takes the time to explain everything. More

by s.brown

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Raquel Perez

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Oct 30, 2023 -

Arrowhead Honda responded

Thank you so much for the 5-star review! RAQUEL

February 21, 2022

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Employee Rating

As always, Robert was fantastic. We had a few issues with our 2013 Fit that needed attention. He was able to diagnose what was needed, what could wait, and find a way to fit repair We had a few issues with our 2013 Fit that needed attention. He was able to diagnose what was needed, what could wait, and find a way to fit repairs into our budget. Rob is honest and easy to work with, two qualities that are necessary but difficult to find nowadays. I know I can trust him and the team at Arrowhead to provide the best service at the best price. Thanks again Robert for such good service! More

by Honda Guy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 23, 2022 -

Arrowhead Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” “Thank you so much for taking the time to leave us a rating. Raquel Customer Relations Manager Rperez@arrowheadhonda.com

May 25, 2021

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I've been a customer of Arrowhead Honda for several years now, and everyone I've worked with has been fantastic. Rob is my current service advisor and I couldn't be more pleased. He worked with me to get s now, and everyone I've worked with has been fantastic. Rob is my current service advisor and I couldn't be more pleased. He worked with me to get some warranty work done while I was there for maintenance, and the parts he ordered arrived the next day. Rob is friendly, efficient, and knows what he's doing. I consider him my friend, and wouldn't consider taking our cars to anyone else for service. More

by Honda Guy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 27, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

February 25, 2021

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Employee Rating

Thanks for the fast service and inspection details! The print out will help me budget the future repairs. Thanks for all you do everyday especially through COVID! print out will help me budget the future repairs. Thanks for all you do everyday especially through COVID! More

by w_az

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 26, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 26, 2021

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Employee Rating

Thank you for servicing for daughter Civic. Reliability is important to me. And strongly feel that Arrowhead Honda has accomplished the maintenance needed to keep my daughter safe. is important to me. And strongly feel that Arrowhead Honda has accomplished the maintenance needed to keep my daughter safe. More

by Jojo.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 20, 2021

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Employee Rating

Arrowhead Honda notified me of a recall on my 2018 Honda Accord. I booked my service appointment online and was in and out in 1.25 hours. There was no charge, and I received a free car wash to boot. I ap Accord. I booked my service appointment online and was in and out in 1.25 hours. There was no charge, and I received a free car wash to boot. I appreciate the excellent customer service, Robert. More

by Peter S.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 16, 2021

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Employee Rating

Service is always good each time I take my vehicles there. I have no complaints just keep up the good work. I am always satisfied with the work that is done on my vehicles. there. I have no complaints just keep up the good work. I am always satisfied with the work that is done on my vehicles. More

by Dave

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 09, 2021

Dealership Rating

Employee Rating

Tom Urbina always has amazing customer service. Robert was also fantastic and accommodating. They were able to get me in the next morning, as I requested. was also fantastic and accommodating. They were able to get me in the next morning, as I requested. More

by mbk

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tom Urbina

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Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

December 31, 2020

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Employee Rating

My 1996 Odyssey van has never had service anywhere but Arrowhead Honda. I drove in off the street with a problem leak and they fixed the leak with no charge and changed my oil while I was there. You all Arrowhead Honda. I drove in off the street with a problem leak and they fixed the leak with no charge and changed my oil while I was there. You all are definitely on top!! More

by Grandma Debbie

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tom Urbina

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Dec 31, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

December 11, 2020

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Employee Rating

My service rep, Robert Quintana, always provides 5 star service. Easy to make appointment, communicates during appointment and when car is ready, it’s washed and ready to go. He is trustworthy and reliable service. Easy to make appointment, communicates during appointment and when car is ready, it’s washed and ready to go. He is trustworthy and reliable. More

by Jane

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 14, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

Robert Quintana | Page 2

Service Advisor

Arrowhead Honda

149 Reviews of Robert Quintana

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