Check out Robert Quintana's reviews on DealerRater

December 06, 2020

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We always get service from Robert. When we came in, he told us it would be 1 1/2 hours and that’s what it was. told us it would be 1 1/2 hours and that’s what it was. More

by mlotts

Recommend Dealer

Yes

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Dec 07, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

November 01, 2020

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They did a good job for the oil change and getting my car fixed. Service guy was good and very helpful. Great services thanks. Bye fixed. Service guy was good and very helpful. Great services thanks. Bye More

by Psaint1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 05, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 19, 2020

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Great, quick service on a much needed battery replacement. Service department did intake on the car late in the day and returned it within 45 mins. Thank you! replacement. Service department did intake on the car late in the day and returned it within 45 mins. Thank you! More

by JEB

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 21, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 06, 2020

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This review is for Rob Quintana in service, with honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic. I had a little anxiety when David moved to another area, but he recommended Rob for service and I'm glad he did. Rob has continued David's excellent service for my family. He always is honest about what the cars need, and tries to find the most economical way to fix what is needed. He is friendly and professional, and has earned my trust, which isn't easy to do. I can't recommend him highly enough. Celeste Fitzpatrick was also recommend by David Scott when we were looking for a new vehicle, and she gave our family a fantastic deal on exactly what we needed. She is a pleasure to talk with, and I also highly recommend her. The buying process, which can be stressful at times, was actually enjoyable with Celeste. Thanks to her we were able to purchase a 2020 Fit within our budget. More

by Honda Guy

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Recommend Dealer

Yes

Other Employees Tagged: Celeste Fitzpatrick

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Oct 06, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 30, 2020

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Robert Pitman was the salesman who assisted me on the phone regarding my online selections of the Honda vehicles. In person, he was delightful to work with. Not only did he assist me with the purchase, l phone regarding my online selections of the Honda vehicles. In person, he was delightful to work with. Not only did he assist me with the purchase, later he assisted me with some service issues. Very pleased. The manager, and finance director were also helpful. Thank you. I would recommend Honda arrowhead. More

by Linda w,

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Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Pitman - Robert Quintana- Sean Johnson- Raquel

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Sep 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 29, 2020

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Everytime I go to this dealership the customer service is superior than most. Robert was kind and extremely helpful! Thanks so much for always taking care of me! superior than most. Robert was kind and extremely helpful! Thanks so much for always taking care of me! More

by April1978

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 29, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 09, 2020

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Great customer service. Love Lyft Service. Robert did a very nice job taking care of my needs. I also like the text status for both my service and the Lyft ride. very nice job taking care of my needs. I also like the text status for both my service and the Lyft ride. More

by Jnichols

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 09, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 05, 2020

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We have been coming to this dealership since we purchased our CRV in 2012. Our car finally hit the 60,000 mark and all the great work needed was done in a reasonable time. Excellent courteous service f our CRV in 2012. Our car finally hit the 60,000 mark and all the great work needed was done in a reasonable time. Excellent courteous service from Robert Quintana, finding us the best price, provide detailed info and helpful explanations. Happy. More

by sandi paul

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Friendliness

Price

Recommend Dealer

Yes

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Sep 08, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 24, 2020

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Service Adviser Robert Quintana is the best. Always takes care of my car’s problem with speed and efficiency. He’s an advisor that can be trusted! care of my car’s problem with speed and efficiency. He’s an advisor that can be trusted! More

by Linda.wentworth

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Driver - taking to and from home polite and good driver

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Aug 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 09, 2020

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This is my 5th car from your dealership. I have been very satisfied with the sales & service center . Your remodeled sakes area & service center is beautiful satisfied with the sales & service center . Your remodeled sakes area & service center is beautiful More

by Marilyn Monroe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Heximer, Dino Krallis , Mike King

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Aug 10, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

Robert Quintana | Page 3

Service Advisor

Arrowhead Honda

149 Reviews of Robert Quintana

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