Robert Quintana
Robert Quintana at Arrowhead Honda

Robert Quintana | Page 7

Service Advisor

Arrowhead Honda

8380 W Bell Road
Peoria, AZ 85382

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rated
149 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

12 yrs, 8 mos

not yet
rated

149 Reviews

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149 Reviews of Robert Quintana

August 05, 2019

Dealership Rating
Employee Rating

Service visit Have worked with Robert before and always found him professional on every level. He demonstrates a serious concern for his customers and genuine hones More

by wyatt265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2019

Dealership Rating
Employee Rating

Total satisfaction! Fourth new Honda from Arrowhead Honda! No hassle, no gimmicks, understandable clear pricing. Exactly what we want for purchase. Service equally depe More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celeste Fitzpatrick

August 02, 2019

Dealership Rating
Employee Rating

Great purchase Great experience and I would recommend Arrowhead Honda for your next vehicle purchase. Nick was great to work with and very friendly. The service depa More

by Bigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Petito

July 30, 2019

Dealership Rating
Employee Rating

Quick and easy Service visit was quick and easy. All work completed was explained in advance. Extra work needed to be completed and wait til was still under two hour More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2019

Dealership Rating
Employee Rating

Routine maintenance Robert greeted me quickly and was very friendly. He ensure the maintenance was more affordable by applying coupons and/or discounts. I appreciated th More

by jmichler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 18, 2019

Dealership Rating
Employee Rating

JB review The service is always quick and complete. I like that you provide even the small services that I don't expect, such as the free car wash. I once had More

by road man jb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Dereck Smith , Mike King, Tom Roberts, Dan Thomas

July 01, 2019

Dealership Rating
Employee Rating

longest oil change ever 1 hour 45 minutes for a scheduled oil change appointment. No apology, until I complained. Business as usual I guess. I will avoid Arrowhead Honda ne More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 17, 2019

Dealership Rating
Employee Rating

Inspection results I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on More

by A12345678@
Recommend Dealer
Yes
Jun 18, 2019

Arrowhead Honda responded

A12345678@, thank you for the review! You should have received a copy of the inspection report as well as a price estimate. If you would still like this information, please, contact the dealership; we would be happy to email it to you. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 15, 2019

Dealership Rating
Employee Rating

Service department There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robe More

by Aztamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2019

Arrowhead Honda responded

Aztamara, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear Service Advisor Robert Quintana and our Sales team were able to provide you such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 27, 2019

Dealership Rating
Employee Rating

Service Robert is always good with helping me see the condition of my vehicles and recommend the service needed. I seek him out for advise on the small and la More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019

Arrowhead Honda responded

PT, thank you for the 5 star review! Our top priority is customer satisfaction, and we are happy to hear Service Advisor Robert Quintana was able to assist you once again. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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