Robert Sapp

I have used only this dealership for well over 21 years nough said it speaks volumes nough said it speaks volumes More

by thomasjutley50 Verified Customer Verified Customer

Helpful 0

Report | Print

Profesional, friendly, and got the job done in a timely manner. I will be back. manner. I will be back. More

by jimshomin Verified Customer Verified Customer

Helpful 0

Report | Print

The mat for my Grand Wagoner had come apart. Mr. Sapp ordered me a new one with no hassle n Mr. Sapp ordered me a new one with no hassle n More

by dkparker1 Verified Customer Verified Customer

Helpful 0

Report | Print

Maurice is the best salesman I have ever dealt with honesty he’s a good person can’t say that for the women that work there honesty he’s a good person can’t say that for the women that work there More

by glennritch Verified Customer Verified Customer

Helpful 0

Report | Print

I am so grateful to everyone that has helped me. My car broke down, and I was lucky enough to make it to the service shop without an accident. I have been treated with respect and courtesy from th My car broke down, and I was lucky enough to make it to the service shop without an accident. I have been treated with respect and courtesy from the moment I walked in the door. Mr. Sap kept in touch with me all day, and further into the week. The service department has done everything in their power, but my misfortune of getting bad gas in Savanna made it impossible to drive it home. They helped me with a rental and I was able to get home. Ion Saturday, the sales team and Wyatt helped me test drive some new vehicles. Again treated with dignity, patience, kindness, and a knowledgeable salesman, together with his team, I was able to out and purchase a new Jeep Renegade. The sales manager PJ and the General Manager Paul also helped explain the process, and come up with the right financing plan for me, while I deal with insurance for my other vehicle. They made the experience worth the 6 hour drive! Shazam! More

by carolynsings4you Verified Customer Verified Customer

Helpful 0

Report | Print

I was very satisfied with the purchase of my 2022 Ram 1500. Maurice was very helpful through the entire process. He never pressured me or try to talk me into something I wasn't comfortable with. I would 1500. Maurice was very helpful through the entire process. He never pressured me or try to talk me into something I wasn't comfortable with. I would deal with him again with future purchases. I met with Derek to finalize the financing paperwork which went very quickly. He also answered my questions concerning the financing and was very kind and respectful. My only dig to Derek is the vehicle warranty that he presented to me during the signing of the finance paperwork. I like to do my research prior to buying anything. I went against my rule and signed the paperwork with the understanding that I could cancel it later. Derek offered me a very good deal on the warranty and I was very appreciative but I emailed him that I would be canceling the warranty. Derek emailed me the paperwork to void the contract and I promptly filled it out and returned it. It was not until Lauren got involved that she said Derek didn't receive the paperwork. I sent the paperwork to Lauren who immediately got the ball rolling to get the warranty canceled. She was outstanding in helping me through this. I would suggest to the dealership to make their customers aware prior to signing the finance paperwork that they will be offered an extended vehicle warranty. This will give them a chance to do their homework to see if it will be something they would be interested in. I don't fault Derek for that it's a management fault. That is the reason my review is late. I wanted to get the warranty canceled before I reviewed the dealership. I would hope that this will still be received in a favorable light with DealerRater even though my review is late. The dealership did satisfy my request, it took more time to resolve making my review late. Hats off to the parts and service department. I had a couple of minor issues with my truck since it came from another dealership. They were quick to take care of the problems and get me back on the road. Thanks to everyone that was involved with the purchase of my truck. More

Helpful 0

Report | Print

Maurice found me the Jeep I wanted, Hunter gave me the best deal. All around great experience. This is the 3rd Jeep I have bought from Murray in Starke and won’t be my last. Lifetime customer! best deal. All around great experience. This is the 3rd Jeep I have bought from Murray in Starke and won’t be my last. Lifetime customer! More

by colbear96 Verified Customer Verified Customer

Helpful 0

Report | Print

I recently purchased a truck from this dealership and I have to say that it was all around a pleasant experience. They worked with me to get me a deal I felt comfortable with and worked with my budget. Sav have to say that it was all around a pleasant experience. They worked with me to get me a deal I felt comfortable with and worked with my budget. Savannah was very polite and helpful. She answered all of my questions. She was even available to me by text to answer questions after the purchase. And about a month later I had an issue with the truck and they took care of it for me now problem. Rob in the service department is excellent also. Everyone I dealt with was great More

by sl8ertater Verified Customer Verified Customer

Helpful 0

Report | Print

Sales staff friendly and professional service department knowledgeable and friendly with the customer. Overall a pleasant experience. knowledgeable and friendly with the customer. Overall a pleasant experience. More

by brucefrank Verified Customer Verified Customer

Helpful 0

Report | Print

My husband and I are repeat customers. We love the staff and enjoy doing business with the Starke branch of Murray. We love the staff and enjoy doing business with the Starke branch of Murray. More

by J_Wilkesx2 Verified Customer Verified Customer

Helpful 0

Report | Print