Robert Smith | Page 2

At the dealership I receive excellent, professional service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. service. They explain what is going to be done to my vehicle before anything is performed and make sure that I understand maintenance requirements. More

by BUNNYPMOORE Verified Customer Verified Customer

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I cannot reach the service department by telephone. I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was give I tried for over 24 hours, waiting on hold and going through the main switchboard but they never picked up. I then went there personally and was given an appointment for 8 days later. On the day of my appointment, I was told they had to order my seatbelt and it would take 3-5 business days. It has been four business days and I have not received a call and again cannot reach them. Total time almost two weeks and no end in sight. Chris House gave me a card with 'his' number on it (243-2020)but the number is no longer in service. After this repair is completed, I will no longer come to your location. I am thoroughly disgusted and frustrated. More

by Kathyann Verified Customer Verified Customer

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My recent oil and filter change was quick and efficient. I had some friendly conversations and interactions with the team members while waiting. I had some friendly conversations and interactions with the team members while waiting. More

by CAMRYNCOUNSIL Verified Customer Verified Customer

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Everyone was very helpful and polite especially Chris When making the appt Rachel was very helpful and got me an appt right away When making the appt Rachel was very helpful and got me an appt right away More

by MISSIE0926 Verified Customer Verified Customer

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Very good service thus far. I would recommend this dealership moving forward. The service after the sale has been good as well. I would recommend this dealership moving forward. The service after the sale has been good as well. More

by JKEITHMD Verified Customer Verified Customer

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No issues, seen on time, work completed quickly,no complaints Everything was great I will return complaints Everything was great I will return More

by BSTEN106 Verified Customer Verified Customer

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Fast, convenient, professional. We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! More

by BILLANDCHRISTY.BUDD Verified Customer Verified Customer

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The sales staff at this dealership were very accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be brought to their location while we test drove another vehicle. Chris in finance made the process easy. My mother was very pleased. More

by ree1945 Verified Customer Verified Customer

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I am pleased with the contract from the dealership, although it needs to come after a week even if there's no updates because being without a vehicle is significant when you have to work. But like I sa although it needs to come after a week even if there's no updates because being without a vehicle is significant when you have to work. But like I said I am pleased because when I was contacted it was all good news More

by BAQIA1 Verified Customer Verified Customer

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Everything was great! Everything was great! Everything was great! So close! Just 6 more words Everything was great! Everything was great! So close! Just 6 more words More

by CARUSO.PHILIP Verified Customer Verified Customer

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