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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

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Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

April 28, 2025

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Employee Rating

I needed service n I had no appointment but Robert says. Com e n we take care of your car!! That’s great customer service Cingratulations More

by 2delmaaron@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Germain Honda of Surprise responded

Our team was happy to assist and accommodate your service needs. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 23, 2025

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He knows me and he knows my car. I appreciate him and feel comfortable. Thanks More

by stephaniedower2002
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Recommend Dealer
Yes
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Apr 24, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our Robert to keep you and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

April 20, 2025

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Great experience! ! Robert was very professional and answered all of my questions. They even listed to me when i said please do not wash it. More

by paul.burke
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Service Time
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Recommend Dealer
Yes
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Apr 21, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our service team. We look forward to replicating your experience going forward. Best Regards, Sassha Motz General Manager

April 18, 2025

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They were on time and kept their word about the repair and honest about the maintenance. More

by mr_gregg
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Germain Honda of Surprise responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know our team delivered nothing less at your appointment. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

April 18, 2025

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The time was great and the person attending to me was friend and ask me if I wanted something else to be dome More

by rittyme
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Please let us know if you need anything further. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

April 17, 2025

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Good experience all the way around. I will continue to bring my vehicle there for servicing. More

by awells40
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

April 16, 2025

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It was very pleasant and fast. Great staff. Who were very polite informative. I also love a free coffee ad wash. Thank you. More

by amarissifuentes
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 16, 2025

Germain Honda of Surprise responded

We are pleased to know you enjoy servicing with us here at Germain Honda of Surprise. See you next time. Best Regards, Sassha Motz General Manager

April 13, 2025

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I went in for a oil change and tire rotation. I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well b More

by Femspike
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Germain Honda of Surprise responded

We appreciate your business and are sorry to learn we didn't meet your time expectations. Our team thanks you for providing feedback about your experience. Best Regards, Sassha Motz General Manager

April 11, 2025

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Employee Rating

Did my repair much faster than estimate. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. More

by jjlehrack899
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 14, 2025

Germain Honda of Surprise responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Germain Honda of Surprise! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

April 11, 2025

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Employee Rating

Came in to have the recalled fuel pump replaced and a B 1 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and wh More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 11, 2025

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our team here at Germain Honda of Surprise. We are pleased to know your visit was the 5-star experience our team works hard to deliver. Best Regards, Sassha Motz General Manager

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