Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
211 Reviews
5.0

211 Reviews

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211 Reviews of Robert Solis

December 23, 2024

Dealership Rating
Employee Rating

Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More

by HRDAHMEN86
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our team. Best Regards, Sassha Motz General Manager

December 21, 2024

Dealership Rating
Employee Rating

My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor More

by bjp8521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Germain Honda of Surprise responded

We are sorry to learn of your disappointment with your recent service experience. Our service manager David McKee has tried following up to address your concern. Please give David a call at 602-875-8650. Thank you. Best Regards, Sassha Motz General Manager

December 20, 2024

Dealership Rating
Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran, Victor Morales

Feb 12, 2025

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 20, 2024

Dealership Rating
Employee Rating

Always have a great experience working with Robert. Highly recommend him for helping with your service needs. More

by sarah.hellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Robert will be honored by your kind words. Best Regards, Sassha Motz General Manager

December 17, 2024

Dealership Rating
Employee Rating

I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. More

by mlugo6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Germain Honda of Surprise responded

We thank you for your continued business and kind words about our team. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

December 17, 2024

Dealership Rating
Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran, Victor Morales, Matt Thorpe

Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 12, 2024

Dealership Rating
Employee Rating

Appointment started on time and finished before the normal time was up. Car was cleaned and interior was great. More

by hansenrobert640
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

December 07, 2024

Dealership Rating
Employee Rating

Robert was so kind and helpful. I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! More

by hernandez.valeriiia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your business and our team wishes you all the best. Best Regards, Sassha Motz General Manager

December 07, 2024

Dealership Rating
Employee Rating

Excellent customer service. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. More

by twaite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Germain Honda of Surprise responded

Providing a quality and informative service experience if our priority. We appreciate your business and thank you for letting us know that our team took great care of you. Best Regards, Sassha Motz General Manager

December 06, 2024

Dealership Rating
Employee Rating

Great experience! The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. More

by indyvjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

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