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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

February 08, 2025

Dealership Rating
Employee Rating

The service center has really stepped up their customer service since I first started taking my Honda for servicing. I appreciate the customer focus now. More

by msrene1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Andree Khaziran

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Feb 10, 2025

Germain Honda of Surprise responded

Thank you for noticing and for sharing such positive feedback about your experience. See you down the road. Best Regards, Sassha Motz General Manager

February 03, 2025

Dealership Rating
Employee Rating

The dealership is convenient, clean and has always serviced my car without having to recontact them. More

by homesbydiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Germain Honda of Surprise responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring. Best Regards, Sassha Motz General Manager

January 27, 2025

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Employee Rating

Arrived on time and was met the moment I arrived at the dealership. The work was done in a fast time and I was updated along the way! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

We are happy Robert ensure a 5-star informative service experience. See you next time. Best Regards, Sassha Motz General Manager

January 24, 2025

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Employee Rating

Love this dealership but find scheduling service more difficult than just talking to a real human. More

by emilyheuston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for any difficulties you experienced. Best Regards, Sassha Motz General Manager

January 24, 2025

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Employee Rating

Easy to make an appointment; service was completed quickly; reasonable price; waiting area is large and comfortable. More

by candacelindsay
Recommend Dealer
Yes
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Jan 28, 2025

Germain Honda of Surprise responded

Hi there! Thanks for sharing your experience with us. We are happy you had a positive experience overall. We hope that you come back and see us again soon! Best Regards, Sassha Motz General Manager

January 24, 2025

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Employee Rating

We went in for rebate work and Robert kept us informed of the work progress. It was a great experience. More

by john.mccrickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

January 21, 2025

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Employee Rating

Appointment was easy to make on line and Robert was helpful answering any questions that I had. Service was quick and as advertised. Mr. Solis made this a pleasant experience. More

by may271941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Germain Honda of Surprise responded

Your complete satisfaction is the goal of our team here at Germain. Thank you for sharing your recent service experience. See you next time. Best Regards, Sassha Motz General Manager

January 20, 2025

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Employee Rating

Everyone was courteous and professional. Work on vehicle was done in a timely manner. Waiting area was spotless. More

by jbeanz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 20, 2025

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Employee Rating

I have always had great service every time I needed it. People are friendly & professionals. More

by carol-compton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Jan 21, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

January 18, 2025

Dealership Rating
Employee Rating

Every person we worked with at Germain Honda in Surprise was amazing, especially Colin McEuen and Robert Solis. I can’t recommend this dealership enough!! More

by LAURAM0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen

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Jan 20, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new Honda! Best Regards, Sassha Motz General Manager

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