Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 18

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
267 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

267 Reviews

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267 Reviews of Robert Solis

May 08, 2025

Dealership Rating
Employee Rating

Great job! Very clear and upfront on what was needed on my Honda. They always do a great job. More

by tkrull13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 08, 2025

Dealership Rating
Employee Rating

Robert Solis, my service manager was everything I look for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. Thi More

by pam.kraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Germain Honda of Surprise responded

Thank you, Pam! It's wonderful to hear that Robert was so helpful and efficient, and that you felt comfortable and well accommodated at our dealership. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

May 07, 2025

Dealership Rating
Employee Rating

Robert did a very good job of taking care of me and explaining the billing he is a plus More

by phillipsclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience with Robert and our team. Best Regards, Sassha Motz General Manager

April 29, 2025

Dealership Rating
Employee Rating

The service department takes great care of my vehicles and the communication during service is top notch. More

by William Bevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our service team handles your visits with great care and communication. See you next time. Best Regards, Sassha Motz General Manager

April 28, 2025

Dealership Rating
Employee Rating

I needed service n I had no appointment but Robert says. Com e n we take care of your car!! That’s great customer service Cingratulations More

by 2delmaaron@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Germain Honda of Surprise responded

Our team was happy to assist and accommodate your service needs. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 23, 2025

Dealership Rating
Employee Rating

He knows me and he knows my car. I appreciate him and feel comfortable. Thanks More

by stephaniedower2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our Robert to keep you and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

April 20, 2025

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Employee Rating

Great experience! ! Robert was very professional and answered all of my questions. They even listed to me when i said please do not wash it. More

by paul.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our service team. We look forward to replicating your experience going forward. Best Regards, Sassha Motz General Manager

April 18, 2025

Dealership Rating
Employee Rating

They were on time and kept their word about the repair and honest about the maintenance. More

by mr_gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Germain Honda of Surprise responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know our team delivered nothing less at your appointment. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

April 18, 2025

Dealership Rating
Employee Rating

The time was great and the person attending to me was friend and ask me if I wanted something else to be dome More

by rittyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Please let us know if you need anything further. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

April 17, 2025

Dealership Rating
Employee Rating

Good experience all the way around. I will continue to bring my vehicle there for servicing. More

by awells40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

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