Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 18

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

March 09, 2025

Dealership Rating
Employee Rating

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

by martin.duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. We are happy your had a fun and comfortable wait while enjoy the amenities we offer. Best Regards, Sassha Motz General Manager

March 08, 2025

Dealership Rating
Employee Rating

Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More

by harveygray243
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante , Adrian Alvarez, George Bell

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for leaving us this awesome feedback. Our entire team is dedicated to customer care and we are happy it was reflected in your visit. Best Regards, Sassha Motz General Manager

March 08, 2025

Dealership Rating
Employee Rating

The gentleman that helped us in the service department was very nice. Also, a great surprise when they washed our car when they were done with the service. More

by jhearn0145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Germain Honda of Surprise responded

We're so pleased you enjoyed working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

March 05, 2025

Dealership Rating
Employee Rating

I was treated so well there As always Robert did a wonderful job I will. Continue to come back Great customer service thank you again . More

by qmartin36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Germain Honda of Surprise responded

Thank you for highlighting Robert in this kind review. We know he enjoyed assisting you with your automotive needs and looks forward to working with you again. Best Regards, Sassha Motz General Manager

February 25, 2025

Dealership Rating
Employee Rating

Great customer service and I recommended to any one he own honda car it's #one More

by joseph_chicago_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Feb 25, 2025

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 24, 2025

Dealership Rating
Employee Rating

Good basic work ethic from first encounter with maintenance service rep to final invoice - my accord was well cared for More

by jamiesonvaneaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Germain Honda of Surprise responded

Ensuring a quality service experience is our #1 priority. Thank you for sharing. Best Regards, Sassha Motz General Manager

February 24, 2025

Dealership Rating
Employee Rating

Robert was professional and kept me informed. Great service advisor. Facility clean and comfortable. He made me feel like I was a valued customer. More

by Peoria Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Germain Honda of Surprise responded

Peoria, thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

February 24, 2025

Dealership Rating
Employee Rating

Everything at Honda Surprise is always very cordial and helpful. They take good care of me and my car. More

by sandy.lasica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Germain Honda of Surprise responded

Thank you for trusting us with the care of your Honda. Best Regards, Sassha Motz General Manager

February 22, 2025

Dealership Rating
Employee Rating

It was one of the more pleasant experiences of our car buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All More

by johnkidwelljr
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Nathan (Nate) Garcia , Michael Breezy Briese, Arnie Penn, Robert Pitman

Feb 24, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. Your business and kind words mean so much to us all. Our goal is to always do what is in the best interest of our customers. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 13, 2025

Dealership Rating
Employee Rating

Robert is very helpful. I forgot to pick up my receipt, however, and I sent him a note asking that he send me a copy, but I never got it. Perhaps the message did not get to More

by candacelindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Germain Honda of Surprise responded

Thank you for your business and feedback. We have forwarded you request to our service manager to follow up on. Best Regards, Sassha Motz General Manager

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