Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 20

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
267 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

267 Reviews

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267 Reviews of Robert Solis

April 04, 2025

Dealership Rating
Employee Rating

I received excellent customer service today. Robert is great to work with. They finished my car in no time. More

by rd.dennison10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Our team is happy your enjoyed a quality and efficient service experience. We look forward to serving you for years to come. Best Regards, Sassha Motz General Manager

April 04, 2025

Dealership Rating
Employee Rating

I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen More

by kapankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Robert provided you with thorough and informative service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

The staff was friendly and the team provided great service. I will be coming back to this Honda. More

by ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. Our team looks forward to continuing to ensure your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

My experience each time has been great and I would continue to go back for additional service. More

by phillip.a.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

March 29, 2025

Dealership Rating
Employee Rating

Quick, friendly, very helpful ! Perfect approximate time on completed! Will be back again for our next service! More

by zmocha17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Germain Honda of Surprise responded

We appreciate your business and are happy your visit resulted in the quality and efficient service experience our team works hard to deliver. Best Regards, Sassha Motz General Manager

March 24, 2025

Dealership Rating
Employee Rating

Robert was absolutely amazing and on his "A" game. He beat his quoted service time by an hour and answered all my questions to my satisfaction. Robert replaced my previous service advisor, and I think More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team are greatly appreciated. Thank you for sharing Robert's dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

March 23, 2025

Dealership Rating
Employee Rating

Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you More

by hmreyes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Todd Forbis, George Haslerig, Maria Jimenez, Kristina Miranda

Apr 03, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 17, 2025

Dealership Rating
Employee Rating

Oil change and tire rotation was completed in an hour. Waiting area was comfortable Much appreciated More

by maryannemortensen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain of Surprise for your service needs. We are happy your enjoyed a positive and comfy visit. Best Regards, Sassha Motz General Manager

March 17, 2025

Dealership Rating
Employee Rating

They assist us very fast and they give us information clear. The dealership have a good environment. More

by Franklindhgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Mar 18, 2025

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

March 09, 2025

Dealership Rating
Employee Rating

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

by martin.duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. We are happy your had a fun and comfortable wait while enjoy the amenities we offer. Best Regards, Sassha Motz General Manager

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