Robert is very knowledgeable about what my vehicle needs
and when it needs to be serviced.
and when it needs to be serviced.
More
by rierieaz
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
Germain Honda of Surprise responded
Thank you so much for the 5 star review! We are so happy that you had such a great experience with our service department, and that Robert was able to facilitate such a smooth car repair for you!
Best Regards,
Sassha Motz
General Manager
They serviced my vehicle in a timely manner and applied a
discount to my total.
discount to my total.
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by sllambertson
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Germain Honda of Surprise responded
Thank you for choosing Germain for your automotive service needs. See you down the road.
Best Regards,
Sassha Motz
General Manager
Professionally took care of me with a personal touch.
David and Robert helped me take care of my 2013 Civic.
David and Robert helped me take care of my 2013 Civic.
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by wlsood
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Germain Honda of Surprise responded
Our team is pleased to know your service experience was a positive one. Thank you for choosing Germain.
Best Regards,
Sassha Motz
General Manager
Extremely happy with Germain Honda.
Nice comfortable waiting area, very efficient service Love our Honda CRV
Nice comfortable waiting area, very efficient service Love our Honda CRV
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by waljones
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Germain Honda of Surprise responded
Thank you so much! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy you were with this service visit. We look forward to serving you again!
Best Regards,
Sassha Motz
General Manager
Quick.
No other services were pushed on me. I was taken care of in less than two hours.
No other services were pushed on me. I was taken care of in less than two hours.
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by Noah.j.livingston
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2024 -
Germain Honda of Surprise responded
Thank you for choosing Germain Honda of Surprise for your automotive service needs. Your complete satisfaction means so much to us all.
Best Regards,
Sassha Motz
General Manager
I Have always had excellent service!
The next time I need service I will go there.
The next time I need service I will go there.
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by homenurse13
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Germain Honda of Surprise responded
We truly value your business and look forward to our continued relationship.
Best Regards,
Sassha Motz
General Manager
Great job !
!!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all
!!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all
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by rsw0153@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Germain Honda of Surprise responded
We were happy to assist. Thank you for sharing your experience with our team. Happy New year.
Best Regards,
Sassha Motz
General Manager
Always recieve good service from your dealership.
This time I also used the parts department and as Always the young lady is professional and pleasant to speak with.
This time I also used the parts department and as Always the young lady is professional and pleasant to speak with.
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by HRDAHMEN86
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2024 -
Germain Honda of Surprise responded
Thank you for taking the time to share your overall satisfaction with our team.
Best Regards,
Sassha Motz
General Manager
My car still smells like gas one week after having it
serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor
serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor should I have to.
Service person Robert Solis was cordial but he walked away as I was checking in my car with him. I would prefer his full attention at check in before he went to talk to another employee about something else. Later, as I stood behind another person to pay for my service, he walked away again when he was done with her leaving me standing at his counter and only returned after another service guy grabbed my service sheet from his counter to check me out. Again, I would prefer his full attention at both check in and check out, as Levi Sainz used to do.
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by bjp8521
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2024 -
Germain Honda of Surprise responded
We are sorry to learn of your disappointment with your recent service experience. Our service manager David McKee has tried following up to address your concern. Please give David a call at 602-875-8650. Thank you.
Best Regards,
Sassha Motz
General Manager
Great customer service kept in contact the whole time
while I was waiting on service to be completed
while I was waiting on service to be completed
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by Daviddealba61
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Germain Honda of Surprise responded
We thank you for your business and positive feedback. See you next time.
Best Regards,
Sassha Motz
General Manager