Robert Solis
Robert Solis at Germain Honda of Surprise
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Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Robert Solis

May 19, 2025

Dealership Rating
Employee Rating

After reviewing my maintenance history, Robert determined that I did not need any service until October. That has never happened to me; they always find something. I ended up getting a free carwash and goi More

by adriennepederson
Recommend Dealer
Yes
May 19, 2025

Germain Honda of Surprise responded

We're so happy Robert is someone you can trust with your automotive service needs. Thank you for choosing Germain Honda of Surprise. See you next time. Best Regards, Sassha Motz General Manager

May 17, 2025

Dealership Rating
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Wonderful and thoughtful service by Robert. I appreciate his input on my CRV and suggested service. More

by Kviviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day. Best Regards, Sassha Motz General Manager

May 15, 2025

Dealership Rating
Employee Rating

Robert & crew (Augie & Marco) very professional, respectful & courteous. All should be promoted as they are an exemplary asset to the Germaine Honda organization. More

by RICKSALINAS639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

May 16, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that Robert, Augie and Marco's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

May 12, 2025

Dealership Rating
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Roberts the best. Friendly, personable, and knows his stuff. Every time I come he's right out there with his friendly face. Thanks Robert More

by tug65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 13, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback about your experiences with Robert are greatly appreciated. See you next time. Best Regards, Sassha Motz General Manager

May 08, 2025

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Employee Rating

Robert Solis, my service manager was everything I look for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. Thi More

by pam.kraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Germain Honda of Surprise responded

Thank you, Pam! It's wonderful to hear that Robert was so helpful and efficient, and that you felt comfortable and well accommodated at our dealership. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

May 08, 2025

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Employee Rating

Great job! Very clear and upfront on what was needed on my Honda. They always do a great job. More

by tkrull13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 07, 2025

Dealership Rating
Employee Rating

Robert did a very good job of taking care of me and explaining the billing he is a plus More

by phillipsclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience with Robert and our team. Best Regards, Sassha Motz General Manager

April 29, 2025

Dealership Rating
Employee Rating

The service department takes great care of my vehicles and the communication during service is top notch. More

by William Bevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our service team handles your visits with great care and communication. See you next time. Best Regards, Sassha Motz General Manager

April 28, 2025

Dealership Rating
Employee Rating

I needed service n I had no appointment but Robert says. Com e n we take care of your car!! That’s great customer service Cingratulations More

by 2delmaaron@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Germain Honda of Surprise responded

Our team was happy to assist and accommodate your service needs. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 23, 2025

Dealership Rating
Employee Rating

He knows me and he knows my car. I appreciate him and feel comfortable. Thanks More

by stephaniedower2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our Robert to keep you and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

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