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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 11

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

August 07, 2025

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Employee Rating

I appreciated the honesty and knowledge of Robert Solis, who answered all my questions and help me to make a decision in regard to replacing a battery. More

by mirwinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Aug 08, 2025

Germain Honda of Surprise responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

August 07, 2025

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Employee Rating

Robert provides outstanding customer service. Enjoy working with him. Provide clear explanation of the service performed and recommendations made for my vehicle. Thanks! More

by jon.olander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

Germain Honda of Surprise responded

Thanks so much for your thoughtful feedback! We're happy Robert handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, Sassha Motz General Manager

August 06, 2025

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Employee Rating

He got my car done in a reasonable time even though I didn’t have an appointment.Outstanding communication. More

by 4ayones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Marc Dettenrieder , George Bell

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Aug 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and efficient service experience. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

July 28, 2025

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Employee Rating

Robert is great! I love the service department. I drive a very long ways just to use your service department More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Jimenez

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Jul 29, 2025

Germain Honda of Surprise responded

Our team thanks you for making the trip to Surprise and allowing our team the honor of assisting you with your automotive needs. Best Regards, Sassha Motz General Manager

July 28, 2025

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Employee Rating

Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

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Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 23, 2025

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Employee Rating

The dealership was great to deal with, I had no issues at all. I will definitely be back for my next service appointment. More

by mark.a.maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Germain Honda of Surprise responded

Our team appreciates your business and we look forward to serving you for years to come. Best Regards, Sassha Motz General Manager

July 18, 2025

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Employee Rating

Always a pleasure to have service to my Honda done there. All aspects either met or exceeded. More

by snewton568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Jul 18, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Best Regards, Sassha Motz General Manager

July 09, 2025

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Employee Rating

Robert Solis is an excellent service advisor. He only recommends the most important items that are necessary at the time to be fixed. Explains everything thoroughly. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback, Frank! We're pleased you continue to receive the best care and guidance from Robert and the Germain Honda team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Sassha Motz General Manager

July 09, 2025

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Employee Rating

Enjoyed my initial meeting and working with Robert. He was thorough and professional. He took the time to review the work to be done and the results. More

by clc1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Robert handled your visit with great care and communication. See you down the road. Best Regards, Sassha Motz General Manager

July 01, 2025

Dealership Rating
Employee Rating

i love my sales lady she was wonderful! she was very patient and helped me out a lot. She set my car up for me. She went beyond her duty. More

by harlenesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Ty Crews , John LaGrassa

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Jul 02, 2025

Germain Honda of Surprise responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

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