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Robert Soto
Robert Soto, Sales Consultant, Bob Lanphere's Beaverton Honda
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Robert Soto

Sales Consultant

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

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3 Reviews of Robert Soto

September 02, 2017

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"Fair Price from the Start"

- erichvanbergen

Beaverton Honda was the second dealership we interacted with looking for a used 2015 Mazda CX5. Granted, this vehicle was a trade-in so they may have been trying to get it off their hands, they offered us a fair price right off the bat. We were secured a price guarantee and after researching other dealerships deals I found Beaverton Honda to offer the best deal. Not only this, but there was no haggling nor coercion when I started asking about pricing/financing options. The consultant I worked with was named Robert Soto, and he was professional and friendly. He seemed mildly inexperienced, however he had a network of support to ensure my experience was positive. Robert was honest and helpful, helping my wife and I connect with an insurance broker on a whims notice as well as helping us sort out complicated issues we had coming into the dealership (coming out of college and transfering titles on vehicles made our transactions confusing). Freddie Ortega also assisted us in some of our higher level interactions with the finance team and management. He was friendly and had a fun personality, I enjoyed working with him as well. This dealership made me feel at home. I highly recommend this dealership and am looking forward to my interactions with them in the future!!!

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Yes

Other Employees Tagged: Freddy Ortega

Sep 12, 2017

Bob Lanphere's Beaverton Honda responded

Thank you for the kind review, Erich! We're happy Robert and Freddy helped facilitate such a positive experience for you, and we look forward to our interactions with you in the future as well. :-)

September 02, 2017

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"Smooth and Professional "

- Emily VanBergen

Our experience was smooth and informative. The employees were kind, relaxed, and trustworthy. We were given a sticker price ahead of time so we knew exactly what to expect. We bought a slightly used Mazda CX5 and were extremely happy with our purchase. Workers patiently addressed all of our questions and answered them completely. Robert was our sales and leasing consultant, and Freddy was tbe manager to work with us. Both were professional and helpful throughout the duration of our visit. Thanks for a positive experience!

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Yes

Other Employees Tagged: Freddy Ortega

Sep 12, 2017

Bob Lanphere's Beaverton Honda responded

Thank you for your feedback, Emily. We're so excited for you and your new Mazda CX5! Congrats on your purchase!

March 26, 2017

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" Worst car buying experience ever "

- Bobhorvat

Avoid this dealership. We were subjected to false promises and a ridiculously long wait when buying a Honda CRV here. Gross incompetence at every level. No concept of customer service at all. If you want a Honda, use a reputable auto broker instead.

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No
Mar 31, 2017

Bob Lanphere's Beaverton Honda responded

Bob- We apologize for the amount of time it took for your vehicle to arrive at our dealership. While that specifically is out of our control, our salesperson could have done a much better job at communicating the progress of its arrival to you. We also apologize for the amount of time it took to complete your paperwork while you were here, our General Sales Manager, Linda, admits it took much longer than it normally does. Through all of this, we want you to know we very much appreciate you taking your time to do business with us, even though we had a few major missteps along the way. We hope, above all, you are enjoying your new vehicle. Thank you for your review, your business, and if you have any questions whatsoever, please reach out to Linda directly at lazrak@beavertonhonda.com.

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