Robert Suarez | Page 48

Excellent customer service and knowledgeable staff! I worked with Jonathan, Robert and Albert. All of them provided excellent customer service, were responsive and were very knowledgeable. The entire I worked with Jonathan, Robert and Albert. All of them provided excellent customer service, were responsive and were very knowledgeable. The entire process felt well managed and very efficient. I did not feel like I was going back and forth through several layers of sales people. Everyone did their jobs well and made my wife and I feel like we were appreciated. More

by ARAUJO99 Verified Customer Verified Customer

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Above the Bar This dealership provides excellent service and keeps the customer’s goals and wishes in mind. Their attention to detail is beyond reproach. You’ll buy This dealership provides excellent service and keeps the customer’s goals and wishes in mind. Their attention to detail is beyond reproach. You’ll buy with confidence and satisfaction. More

by Ebasch Verified Customer Verified Customer

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Price not bad, service so so! I give the overall rating average because I should not have to keep following up with them about things that were not right from the beginning. Exampl I give the overall rating average because I should not have to keep following up with them about things that were not right from the beginning. Example: The day we purchased the Wrangler, it had not been cleaned, there were spots on both front seats, and some sort of black goo on front passenger door. I had to returned to the dealer (18 miles away) to have this done. Not to mention I asked numerous times for them to schedule this work as I would have to wait at the dealership. When I arrived today, both the sales person and sales manager were off today. Service dept. way too slow to get simple things done. No one really seems to give a flip about a new car customer. I will be seeking another Jeep dealership for all my service needs. More

by SCOTT.MMELECTRIC Verified Customer Verified Customer

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GREAT SERVICE AND VERY PROFESSIONAL EMPLOYEES Extremely happy with the service I received. Oleg and Robert were fantastic. I will definitely be sending people your way. Thank you again for everyth Extremely happy with the service I received. Oleg and Robert were fantastic. I will definitely be sending people your way. Thank you again for everything More

by DOGLUVR137 Verified Customer Verified Customer

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Easy no pain First time ever purchasing a car I felt like family. Friendly, personable, ease of purchase, very well explained how to operate new car, caring person First time ever purchasing a car I felt like family. Friendly, personable, ease of purchase, very well explained how to operate new car, caring personal More

by ebeck1 Verified Customer Verified Customer

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Excellent Great staff, very friendly and knowledgeable! Pete was awesome to work with, both Roberts were able to work with me on my financing issues but worked Great staff, very friendly and knowledgeable! Pete was awesome to work with, both Roberts were able to work with me on my financing issues but worked out wonderful! More

by TRISHAMHAZEN14 Verified Customer Verified Customer

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Going somewhere else! Never fixed what I asked them to fix. Cancelled my extended warranty with them. Took Jeep in several times for ongoing issues and light on dash. Ligh Never fixed what I asked them to fix. Cancelled my extended warranty with them. Took Jeep in several times for ongoing issues and light on dash. Light still on and issues still exist. Going elsewhere! The service people are good but the work is not! More

by LADYTATOO13 Verified Customer Verified Customer

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Just Awesome We had been on the search for a few months for a Jeep. Being that we are over the road most of the time many dealers felt we were a waist of their tim We had been on the search for a few months for a Jeep. Being that we are over the road most of the time many dealers felt we were a waist of their time. But the folks at Ferman treated us just as though we were right there. They communicate very well and were super helpful. We love our new jeep and cant wait to drive it more. Thank you to Robert Suarez, Kenneth, and Jonathan for all their help More

by SCOTTSHONEY Verified Customer Verified Customer

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VIP Service From the minute we exited our car, our salesman was rushing out the door to meet and greet us. We were introduced to the general manager, the finance From the minute we exited our car, our salesman was rushing out the door to meet and greet us. We were introduced to the general manager, the finance manager and another sales manager. We were treated with the utmost respect throughout the car buying process. More

by JENSMITH6909 Verified Customer Verified Customer

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Everything they Promised They were very fair on price and in the end delivered everything they promised My sales guys were Jonathan and Oleg and they both were great They were very fair on price and in the end delivered everything they promised My sales guys were Jonathan and Oleg and they both were great More

by jfiore4 Verified Customer Verified Customer

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