Robert Wakefield
Robert Wakefield at Liberty Honda

Robert Wakefield | Page 8

Sales Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
163 Reviews
5.0

163 Reviews

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163 Reviews of Robert Wakefield

July 19, 2024

Dealership Rating
Employee Rating

Rob was really patience and enthusiastic during the whole process. I went to dealership Multiple times and he always had a positive attitude. I would totally recommend Liberty Honda as a trustworthy dealers More

by Jose De La Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Marissa Monte

Jul 20, 2024

Liberty Honda responded

Jose, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rocky Marissa, and Robert to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2024

Dealership Rating
Employee Rating

Robert (Robbie) is a pleasure to work with in selecting the right vehicle. Answered all my questions and helped with all the activities related to purchasing my new car. More

by chassilverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando

Jul 20, 2024

Liberty Honda responded

It's fantastic to hear that Robert provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

July 17, 2024

Dealership Rating
Employee Rating

Great stuff! Convenient location, good staff, cold water. Was leasing another Civic from them, so I knew they were good, but this experience went above and beyond More

by CEFEIERABEND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2024

Liberty Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 18, 2024

Dealership Rating
Employee Rating

This dealership was real efficient and communicative with every question I had. Would highly recommend More

by Stevegraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez, Christian Diaz , Ken Chang, Antonio Delgado, Kayloni Gaetan, Semir Osmanovic, William Plazas, Daniel Santamaria

Jun 19, 2024

Liberty Honda responded

Steve, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 18, 2024

Dealership Rating
Employee Rating

I love my new car and I appreciate the guidance that I have received from Robbie. More

by amandaphb23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Santamaria

Jun 19, 2024

Liberty Honda responded

Amanda, Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

June 17, 2024

Dealership Rating
Employee Rating

Really good attention form all staff at dealer every one I spoke with was wonderful. More

by Krjfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Leo Martinez, Christian Diaz , Ken Chang, Antonio Delgado, Kayloni Gaetan, Semir Osmanovic, William Plazas, Daniel Santamaria

Jun 17, 2024

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 14, 2024

Dealership Rating
Employee Rating

Very helpful and honest staff. Not fake and salesly to get your business. Just nice people selling high quality cars. Highly Recommend More

by nancyscowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Rocky Hernando , Tim Leyden

Jun 17, 2024

Liberty Honda responded

Nancy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 10, 2024

Dealership Rating
Employee Rating

The entire experience was easy and seamless, start to finish. Everyone was more than helpful and friendly. We love our new Honda! More

by sbourque313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Marissa Monte , Meghann Foster

Jun 10, 2024

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2024

Dealership Rating
Employee Rating

Customer Service was great, but they sold me a car that's no good! It has had issues since the 3rd day of receiving it. My sales rep was helpful when issues first arose. One of the service employees w More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marissa Monte, Dave Gunderson, Chloe Truglio , Justin Dingle

Jun 09, 2024

Liberty Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 13, 2024

No screen name responded

Feel free to call me, as issues have become much worse. I havent even received a call back from the service manager and I left a message on Saturday 6/8/24. How is it that my battery is already going and apparently the car has an EVAP issue and the light keeps triggering on and off. I called to figure things out with the manager, but no response. To anyone reading this........ BUY A CAR FROM ELSEWHERE AND GO ELSEWHERE FOR SERVICING. Trust me. I've had so many issues. Just read my google review. It's a lot more detailed. A dealership that takes advantage of women.

June 01, 2024

Dealership Rating
Employee Rating

This was our second lease with Liberty Honda and we found the employees friendly courteous and helpful More

by ED.COUGHLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Rocky Hernando

Jun 03, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team, Ed. We're glad to hear we delivered such a great experience!

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