Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg | Page 27

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.5
299 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

38 yrs, 10 mos

4.5

299 Reviews

Write a Review

299 Reviews of Robert Zeidenberg

July 04, 2021

Dealership Rating
Employee Rating

Every time I’m due for service, my visit has been wonderful. Everyone is friendly and professional. I actually look forward to my next service. More

by ICEMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

Jul 04, 2021

Scranton GMC of Vernon responded

Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 01, 2021

Dealership Rating
Employee Rating

I was very happy that the dealership stood behind their word and stayed persistent in diagnosing and resolving a problem that I thought was almost impossible to solve. I take my hat off to the technician w More

by MMONGILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I know others were involved in solving the problem but don’t know their names

Jul 01, 2021

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2021

Dealership Rating
Employee Rating

Expensive I couldn’t afford to fix it I’d be better off getting a new car. Looked into timing belts replacement and it’s not what they quoted me it was more than double More

by Kristenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 20, 2021

Scranton GMC of Vernon responded

Kristen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

June 25, 2021

Dealership Rating
Employee Rating

I generally show up without an appointment and they almost always fit me in. The staff is always friendly and the work performed is excellent. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

Jun 25, 2021

Scranton GMC of Vernon responded

Thank you so much for your excellent review, Jack! Please don't hesitate to reach out if you need anything else. We're always happy to help.

June 05, 2021

Dealership Rating
Employee Rating

Rob took care of the issue with no hesitation or questions. The service department was excellent and friendly. They were quick and expeditious with the service. More

by jsquires4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Rogers

Jun 05, 2021

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob and the team met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2021

Dealership Rating
Employee Rating

There is no requirement for people to wear face mask at this center and nobody wears mask from staff to customers. Please enforce mask policy in this place even many people might already get vaccinated at More

by turtle.gu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 06, 2021

Scranton GMC of Vernon responded

We’ve closely and consistently followed the CDC’s recommendations in regards to masks. Given the updated guidance from the CDC and the governor, we no longer require fully vaccinated guests or staff to wear face coverings in our dealership. Face coverings continue to be strongly recommended for anyone who has not been fully vaccinated and we continue to follow our increased safety and cleaning measures.

May 28, 2021

Dealership Rating

Everyone i worked with was so accommodating and helpful with all my service needs. Thank you so much, I will be back again and again! More

by acorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers

May 19, 2021

Dealership Rating
Employee Rating

Polite, professional and clean!I rate them absolute Polite, professional and clean! I rate them absolute first class and have confidence in them beyond compare! I would absolutely recommend them 100 More

by Barnum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, David Rogers, Amanda Soucie

May 16, 2021

Dealership Rating
Employee Rating

Scranton Motors Service Dept. Is very clean. The Service personnel are very professionsl and courteous and willing to help with any questions and/or concerns. More

by Betty P
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Amanda Soucie

May 15, 2021

Dealership Rating
Employee Rating

Excellent service All the employees in the service department we interacted with were knowledgeable and courteous Hope to continue as a loyal customer Plasant waiting area More

by mccarthycm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

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