Roberto A. Dial | Page 12

Fabled Service:Twice Four years ago, we had our first positive experience purchasing a car thru Casey Kia. We purchased a 2013 Kia Optima at that time, and Brandon Thomps Four years ago, we had our first positive experience purchasing a car thru Casey Kia. We purchased a 2013 Kia Optima at that time, and Brandon Thompson was our salesperson. He had great knowledge for the vehicle and took great care to not only get us a fair price on our car but created such a positive experience for us that our whole family often told many others they should visit Brandon at Casey Kia as well. When my car was totaled during a recent accident, not only was I certain that I wanted another Kia Optima due to its safety features, I knew exactly where I wanted to purchase it. When we visited the Casey Kia dealership soon after the accident, we were impressed with both Rodger Peebles and Brandon Thompson who presented as a wonderful team to educate us on the new Optima features. I was impressed how Rodger looked after his colleague, Brandon Thompson, to protect his interest as the requested sales associate while Brandon was away on dinner break. I can tell you that everyone at the dealership gave us STAR QUALITY service at Casey Kia on this 2nd experience. From the welcoming smile of General Manager, Roberto Dial, as we entered the dealership to the closing smiles of Brandon Thompson and Steve Jernigan, F & I Manager, who made certain we walked away with our 2nd Kia at a fair price. We could not have been more pleased with yet another great experience at Casey Kia. I can tell you that I know Casey Kia delivers fabled service not only by way of my experience that I have shared and will continue to share, but a neighbor of mine soon after my accident, had suggested I visit Casey Kia as well. Obviously, it is no secret, Casey Kia does it best!!! I highly recommend this team of positive professionals and know I will be a returning client of Brandon Thompson's when I am again in the market for a new vehicle. The Rosses More

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Buy from Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia More

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Outstanding Mr. Thomas was a delight to work with he is professional, patient, and courteous very informative, he made my experience with Casey pleasant ,I will b Mr. Thomas was a delight to work with he is professional, patient, and courteous very informative, he made my experience with Casey pleasant ,I will be doing business with Casey on the future, I will be inviting my family and friends More

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Sharing my personal experience when I was in need My reason for my visit, I was in need of a van to assist me with growing my business in helping trouble kids make a difference with their lives. I bel My reason for my visit, I was in need of a van to assist me with growing my business in helping trouble kids make a difference with their lives. I believe in treating other kids better than you treat yours or just as well. And that's why I selected Kia to transport my clients in a 2016 that's has the luxury ride as a Mercedes or a Honda. I currently own a BMW and a Honda all purchased from Casey. Great Customer Service goes a LONG way with me and Hassan stood up to the challenge. I will refer other business to this dealership and mention my salesperson and staff by name. Thanks again Hassan/ Kia staff Blessings More

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Excellent experience. Ronald did an outstanding job with my sale. He went above and beyond to make sure all my questions were answered and that I was a happy customer. I wi Ronald did an outstanding job with my sale. He went above and beyond to make sure all my questions were answered and that I was a happy customer. I will be returning in the future to buy another vehicle and will seek out Ronald to help me both with another purchase and with any service questions that I may have. More

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Great Transaction, Great Sales Person We are loyal KIA owners, this was our 4th KIA. Badara Sow was so helpful in finding the SOUL we wanted. He has great patience and was most accommoda We are loyal KIA owners, this was our 4th KIA. Badara Sow was so helpful in finding the SOUL we wanted. He has great patience and was most accommodating to our needs and finding the car with the features we were looking for. Highly recommend this great salesman. No high pressure. Thanks to Steve Mitchell for working out the particulars. Also, to Roberto Dial for providing us with a fair trade-in price. Great team. We look forward to doing repeat business. Will recommend to family and friends. More

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Great Experience Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this d Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this dealer again. More

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A Very Good & Carrying Staff Recently, my 02 Ford Taurus blew its Transmission. Early on 10/27/16, I saw a 2013 Kia Soul on the Geico App. I pushed the "I'm interested button" At Recently, my 02 Ford Taurus blew its Transmission. Early on 10/27/16, I saw a 2013 Kia Soul on the Geico App. I pushed the "I'm interested button" At about 8:30 a.m. I got a very friendly call from Dana Spratley, my Wife & I live close by. Dana introduced us to Amber Bruce. She's very friendly, knowledgeable, out going, patient & professional. She showed us the Car. We test drove the Car & liked it. Everyone at Casey Kia from the Dana, Amber, the General Manager Roberto Dial, Financing, the Service Department, and anyone else I forgot; turned a bad situation into a good one. They answered all our questions. My Wife & I look forward to continuing our relationship them. Keep up the good work! More

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Absolutely the most breathtaking experience My first car buying experience would have come to a disastrous and very drawn out end had I not gone to this dealership. So many people tried to rip m My first car buying experience would have come to a disastrous and very drawn out end had I not gone to this dealership. So many people tried to rip me off and I almost caved because I really needed a safe reliable car. They were so incredible I was in there less than 1.5 hours and drove off the lot with something i loved. Everyone there is very personable. They made me and my 5yo daughter feel at ease. I didn't feel overwhelmed at all during this visit as I did at the other dealerships that I visited prior. I will recommend to any and everyone More

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5 stars !! If I could give a 10 star review I would! Hands down the best customer service experience . The process was short, smooth & simple. My sales agent Bad If I could give a 10 star review I would! Hands down the best customer service experience . The process was short, smooth & simple. My sales agent Badara, the finance manager as well as the General manager Roberto were amazing and very helpful, they made sure I was well taken care of. It was a very friendly & professional environment, they delivered above and beyond my expectations. If you're looking not only for a great car but outstanding customer service as well, Casey Kia is the place to go! More

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