Roberto A. Dial
Roberto A. Dial at Casey Kia

Roberto A. Dial | Page 12

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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170 Reviews

Languages Spoken

Spanish Spanish

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170 Reviews

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170 Reviews of Roberto A. Dial

January 19, 2017

Dealership Rating

Buy from Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia More

by MDQT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hassan Thomas

Jan 19, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Hassan Thomas was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 06, 2017

Dealership Rating
Employee Rating

Outstanding Mr. Thomas was a delight to work with he is professional, patient, and courteous very informative, he made my experience with Casey pleasant ,I will b More

by vanessa77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Bozeman, Katie Gilbert, Hassan Thomas

Jan 06, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and we appreciate your feedback greatly. We look forward to seeing you in the future and we hope you have a great day!

January 03, 2017

Dealership Rating
Employee Rating

Sharing my personal experience when I was in need My reason for my visit, I was in need of a van to assist me with growing my business in helping trouble kids make a difference with their lives. I bel More

by Kia2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hassan Thomas

Jan 05, 2017

Casey Kia responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 22, 2016

Dealership Rating
Employee Rating

Excellent experience. Ronald did an outstanding job with my sale. He went above and beyond to make sure all my questions were answered and that I was a happy customer. I wi More

by Cowboy Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Butkiewicz, Steve Jernigan, Ronald Meredith Jr., Vernon Williams

Dec 27, 2016

Casey Kia responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that we were able to go above and beyond for you. Customer satisfaction is always our goal and we will do all we can to assure that. We hope to see you again in the future and thank you for your time. We hope you have a wonderful day!

December 19, 2016

Dealership Rating
Employee Rating

Great Transaction, Great Sales Person We are loyal KIA owners, this was our 4th KIA. Badara Sow was so helpful in finding the SOUL we wanted. He has great patience and was most accommoda More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kellie Johansen, Steve Mitchell, Badara Sow

Dec 22, 2016

Casey Kia responded

hank you for the review George! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 17, 2016

Dealership Rating
Employee Rating

Great Experience Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this d More

by Joycar7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson

Dec 22, 2016

Casey Kia responded

Thank you for the review! We are happy to hear that your experience with us was 5 star worthy. Customer satisfaction is always our goal and accomplish that hear is wonderful. Thank you for your time and have a great day!

November 06, 2016

Dealership Rating
Employee Rating

A Very Good & Carrying Staff Recently, my 02 Ford Taurus blew its Transmission. Early on 10/27/16, I saw a 2013 Kia Soul on the Geico App. I pushed the "I'm interested button" At More

by Johnathan D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amber Bruce, Steve Jernigan, Dana Spratley, James in Customer Service

Nov 07, 2016

Casey Kia responded

Thank you for the review Johnathan! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 30, 2016

Dealership Rating
Employee Rating

Absolutely the most breathtaking experience My first car buying experience would have come to a disastrous and very drawn out end had I not gone to this dealership. So many people tried to rip m More

by Taylor123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Badara Sow

Oct 31, 2016

Casey Kia responded

Thank you for the review Taylor! We are glad to hear that your experience with us was 5 star worthy and that we were able to provide you with a comfortable atmosphere that made the purchasing experience pleasurable. If you have any questions or concerns please do not hesitate to give us a call. Thank you for your time and have a great day!

October 22, 2016

Dealership Rating
Employee Rating

5 stars !! If I could give a 10 star review I would! Hands down the best customer service experience . The process was short, smooth & simple. My sales agent Bad More

by Milli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Regan, Badara Sow

Oct 24, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 26, 2016

Dealership Rating
Employee Rating

Salesman didn't Hassel you he listened worked for you They work with you to get your price & payment you like, good job, will deal with them again & tell my friends that it's a relaxed atmosphere More

by David 1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Steve Jernigan

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