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Roberto A. Dial
Roberto A. Dial at Casey Kia

Roberto A. Dial | Page 3

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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170 Reviews

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Spanish Spanish

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170 Reviews

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170 Reviews of Roberto A. Dial

October 29, 2021

Dealership Rating
Employee Rating

Casey Kia was a great dealership to work with. Knowledgeable about the products they sell. More

by jessicarowlett1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields, James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Rashan Taliaferro

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Oct 30, 2021

Casey Kia responded

Thank you so much Jessica for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive review of Kaitlin Fields and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 14, 2021

Dealership Rating
Employee Rating

Jacobo and the team were AMAZING they worked very hard we are very very pleased ! More

by Kandlelante
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Albert “AJ” Jackson

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Oct 15, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 22’ KIA Seltos SX AWD. Also thank you for the wonderful endorsement of Jacob Martinez and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. Thank you for being a loyal customer! Sincerely, Roberto A. Dial- General Manager

October 05, 2021

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Employee Rating

Charles was on my side while purchasing my new vehical and worked very hard to give me a great deal. More

by Eric.pfennig
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson, Rashan Taliaferro

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Oct 09, 2021

Casey Kia responded

Thank you so much for the five star review Eric. We are extremely grateful for the opportunity to earn your business on the purchase of your 2022 KIA Sorento Prestige hybrid. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 30, 2021

Dealership Rating
Employee Rating

We have always been treated well at this dealership....by everyone. All that my husband and I have come in contact with are helpful and friendly. More

by crabgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2021

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to take care of all of your automotive needs. We look forward to giving you radical hospitality for any automotive needs that you may have in the future. Sincerely, Roberto A. Dial- General Manager

September 06, 2021

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Employee Rating

Charles is the best dealer around. This is my 3rd car from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! More

by tammyann72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson

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Sep 17, 2021

Casey Kia responded

Thank you so much Tammy Ann for the five star review! We are extremely grateful for the opportunity to earn your business on your beautiful 2022 KIA Stinger. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for being a loyal customer, and I am also humbled by your kind words. Sincerely, Roberto A. Dial- General Manager

September 02, 2021

Dealership Rating
Employee Rating

They were very professional and informative about the vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car More

by Cashinabruce78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Carey McEntire

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Sep 17, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 31, 2021

Dealership Rating
Employee Rating

This was my daughters first experience shopping for a car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with More

by kdrwilson64@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes

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Sep 17, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business with your daughter. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 24, 2021

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Employee Rating

Jacob was wonderful! We have bought several cars from Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank More

by lorli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F.

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Aug 29, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! Thank you for your loyalty! Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 16, 2021

Dealership Rating
Employee Rating

Great friendly. knowledgeable personnel. Car was delivered at stated time with no hassles .Thank you Casey Kia staff . More

by rahallva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rashan Taliaferro, Mac , salesperson

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Aug 18, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 19, 2021

Casey Kia responded

You are certainly welcome! Roberto A. Dial- General Manager

Aug 19, 2021

rahallva responded

Thanks Roberto !

August 07, 2021

Dealership Rating
Employee Rating

Mr. Jordan spent the entire day working with us to make sure we got a vehicle! He was amazing! So so so above and beyond! I highly recommend him for your car purchase! Could not be happier! More

by Derekchandler26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., James Barnes, Ed Colton , Shannon Lavender

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Aug 16, 2021

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 16, 2021

Derekchandler26 responded

Really everyone was wonderfully helpful and kind. Could not ask for more! We look forward to continuing to work with you in the future! Thank you again!

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