Roberto A. Dial | Page 7

Jacob was wonderful to work with! He did his best to get us a great deal. We love Casey Kia - both the sales and the service department. We are repeat customers! us a great deal. We love Casey Kia - both the sales and the service department. We are repeat customers! More

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The most professional customer service ever.Charles went The most professional customer service ever. Charles went above and beyond making sure everything was understood. He kept making sure I felt comforta The most professional customer service ever. Charles went above and beyond making sure everything was understood. He kept making sure I felt comfortable and didnt push anything. More

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Casey Kia, on 11999 Jefferson Ave Newport News Service Casey Kia, on 11999 Jefferson Ave Newport News Service Department: I took my 2018 Kia Cadenza in for routine service. I never have issues with my v Casey Kia, on 11999 Jefferson Ave Newport News Service Department: I took my 2018 Kia Cadenza in for routine service. I never have issues with my visits. The service staff in my opinion are excellent. My service on 3/4/20 was excellent. This is my second vehicle I have purchased from the dealership and I live my car. Christine Allen is very professional and knowledgeable. More

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The service personel is outstanding, their attitude and personality flows, over the past 91/2 years they have been helpful for whatever I have needed personality flows, over the past 91/2 years they have been helpful for whatever I have needed More

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Everyone at Casey Kia has always treated me with great respect and courtesy. The maintenance department is straight up and doesn’t try to oversell products or services. The sales staff is understanding respect and courtesy. The maintenance department is straight up and doesn’t try to oversell products or services. The sales staff is understanding and does everything in their power to match my needs, my comfort and my financial situation. I never feel taken advantage of and they do whatever it takes to help me understand the process every step of the way whether I am purchasing a new car or having maintenance performed on my vehicle. More

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Everyone is so nice and helpful. I have recommended you guys to a lot of people hope you keep up the great work. Thank you, I love my KIA!!! guys to a lot of people hope you keep up the great work. Thank you, I love my KIA!!! More

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Excellent!! Aaron was great. He is professional, knowledgeable and workedd hard to get us a HOT car at a great price. We give him 20 stars. Aaron was great. He is professional, knowledgeable and workedd hard to get us a HOT car at a great price. We give him 20 stars. More

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I was very pleased and extremely satisfied with Aaron and the dealership. I almost took my business to 1st team Kia but I’m glad I stayed the dealership. I almost took my business to 1st team Kia but I’m glad I stayed More

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Hi Kaitlin ! So this is my third car that I am buying from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working the from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working there at the time of purchase but we had a very long list of issues with that car and the last one with my steering wheel locking up almost causing us to crash was the last straw .Sam the sales manager immediately had me brought in to get me into a new vehicle and Kaitlin worked with me The entire time very professional sweet and kind not to mention she has a very good voice I heard her singing a few times LOL I am not an easy person to work with my dad has been a car salesman my entire life so I know all the tricks of the trade and they still put up with me and gave me an amazing deal to make up for all of the troubles that I have had in the past. I definitely recommend working with her and Sam for your car buying needs . More

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I am not one to leave reviews, but my experience at this dealership was unbelievable!! I am not one of those fortunate people that can walk in and buy a car off the lot or have an abundance of cash to put d dealership was unbelievable!! I am not one of those fortunate people that can walk in and buy a car off the lot or have an abundance of cash to put down. I am your average one income 40 hr worker who is raising a teen and taking care of my hubby who has terminal cancer. I needed a vehicle that I could share with my teen that had the safety features for my peace of mind and the characteristics that fit me. I'm sure I'm not the only one to experience the pushy, uncaring, I want to get this sale, car salesmen!! This was not the case here!! Let me give a SHOUT OUT to my saleswoman, KAITLIN FIELDS!! She is a prime example of what GOOD ethics and morals are all about. She was truly honest with me about everything. She was knowledgeable about the car I wanted. She treated me as a person and not a sale. If it wasn't right for me, it was ok to say No!! Thank You!!Ms. K for making my experience the most comfortable one I ever had and feeling good with my purchase of the cutest car ever!! If you want honesty, and great customer service, go see Kaitlyn and Sam! You won't be disappointed with their customer service! More

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