Roberto A. Dial
Roberto A. Dial at Casey Kia

Roberto A. Dial | Page 9

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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171 Reviews

Languages Spoken

Spanish Spanish

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171 Reviews

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171 Reviews of Roberto A. Dial

September 07, 2019

Dealership Rating
Employee Rating

Excellent service Nina listened to my needs and didn’t give up until I found what I was looking for. This dealership assisted me from everything beginning to end. I w More

by Rockie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nina Kruger

Sep 09, 2019

Casey Kia responded

Thank you so much Rockie for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Nina. It is our goal to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

August 30, 2019

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Employee Rating

Awesome Customer Service I normally hate when it is time to purchase another vehicle. That was before I met Charles Archer!! He did his best to make my experience an enjoyab More

by ValC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , I do not know the name of the young lady who helped with the insurance, James from the finance department

Sep 09, 2019

Casey Kia responded

WOW, thank you so much for the glowing review! Congratulations on your recent purchase! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. Our goal is to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

August 09, 2019

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Employee Rating

Amazing people, excellent service Specials Thank you Kaitlin Fields sales , Roberto manager and all the staff for take care me . My experience with KIA is excellent the warranty is one More

by Emmanuel 0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields , Pamela Denny

Aug 12, 2019

Casey Kia responded

Thank you so much Yanis and Carlos for purchasing your fourth KIA from me! I am extremely grateful for the opportunity to earn your business again! Also thank you for the kind words about your experience! I look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial General Manager

July 29, 2019

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Employee Rating

Jeff, Roberto and Charles are awesome!! Been in my Nissan Versa for over 4yrs now and at the time wanted something nicer but hey had to build credit and so forth. Texted Jeff and asked to st More

by Skinsarebad😂
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Jeff Finch

Aug 12, 2019

Casey Kia responded

Thank you so much for the wonderful review Kyle! We are extremely grateful for the opportunity to earn your business. I appreciate the kind words and positive endorsement of Charles, Jeff, and myself. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 07, 2019

Dealership Rating
Employee Rating

Casey Kia is the best! I had a particular style in mind for my next vehicle and Charles and Jeff exceeded my expectations! They were prompt, efficient, thorough and gave me More

by meagan372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Chris Costner, Jeff Finch

Jul 10, 2019

Casey Kia responded

Thank you so much Meagan for the five star review. We are extremely grateful for the opportunity to earn your business. It is our goal to treat all of our customers like family. Thank you for your positive endorsement of Charles Archer and Jeff Finch. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

May 24, 2019

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Employee Rating

Experience They make it fun and easy go see Jeff Finch for a great deal will definitely keep buying from them! Have the best prices in town More

by Jmf23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Kelvin Williams, Pamela Yambao, Jeff Finch

May 24, 2019

Casey Kia responded

Thank you so much Mason for the five star review and your recent purchase. We are extremely grateful for the opportunity to earn your business. Welcome to the Casey KIA family. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

April 30, 2019

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Employee Rating

Fantastic Service I took my recently purchased vehicle in for an oil & filter change, first free service and an issue with the window tint. Christine and Roberto were More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2019

Casey Kia responded

Thank you Carmen for the wonderful review. It is our goal to exceed our customer's expectations for great customer service. I will thank Christine for doing a great job during your visit. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

April 12, 2019

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Employee Rating

Great Experience as Always Once again the customer service by Joey D exceeded my expectations. I was even directed to a coupon on the website that saved me a bit of money. You g More

by Customr4Lif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Butkiewicz, Joey Duncan

May 04, 2019

Casey Kia responded

Thank you for your wonderful review and positive endorsement of Joey Duncan. We are extremely grateful for the opportunity to take care of all of your automotive needs. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

March 29, 2019

Dealership Rating

Casey Kia I was very pleased with the salesmanship of Charles Archer....He was very knowledgeable about the car I was interested in....He made me feel right at More

by Bowler4412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Chris Costner, Steve Mitchell

Mar 31, 2019

Casey Kia responded

Thank you so much for the wonderful review, and congratulations on your purchase. We strive for excellence with our customer service. We are grateful for the opportunity to earn your business. We look forward to taking care of all your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 27, 2019

Dealership Rating
Employee Rating

Wonderful I really enjoy the help from everyone especially Shaliyah Barrow, she did her best to help me and got me on my way with a nice car.. and I want to Tha More

by Nita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaliyah Barrow, Steve Mitchell

Mar 24, 2019

Casey Kia responded

Thank you for your wonderful review about Shaliyah and my staff. It is our goal to give as many options as possible to our customers to make a well informed decision. Thank you for giving us the opportunity to earn your business. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

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