The check in process is always expedient and the service
reps are courteous and knowledgeable
reps are courteous and knowledgeable
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by manwjr910
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.
Stanley Han was amazing!
He did his best to meet us halfway! He gave great customer service and very sweet and patient and kind. Roberto was also great and very kind as well!
He did his best to meet us halfway! He gave great customer service and very sweet and patient and kind. Roberto was also great and very kind as well! If I have to purchase or lease another car I will for sure go back! GREAT CUSTOMER SERVICE!
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by martinezdiana15
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Arteaga
Dec 08, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear that Stanley and Roberto provided you with an excellent experience. We look forward to serving you again when you're ready for your next car.
In comparison to Honda dealerships in the area Norm
Reeves is head and shoulders above the competition. Norm Reeves is a no nonsense business with an emphasis on keeping the customer first. I will co
Reeves is head and shoulders above the competition. Norm Reeves is a no nonsense business with an emphasis on keeping the customer first. I will continue to tout the excellent service I received. The Accord I purchased is an excellent vehicle and the price was excellent as well!
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by vitoots
Verified Customer
Verified Customer
Nov 14, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear about your positive experience at Norm Reeves. Enjoy your new Accord, and if you ever need anything in the future, we're here for you. Drive safely!
STANLEY HAN is Very Best Person, Patient, Friendly,
Professional Knowledge, Care , Wise & Honest… STANLEY very Helpful to make A Deal & I since 2013 I’ve been a Customer NORM REEVES HONDA CERRITOS, Gre
Professional Knowledge, Care , Wise & Honest… STANLEY very Helpful to make A Deal & I since 2013 I’ve been a Customer NORM REEVES HONDA CERRITOS, Great Car, Great Service, Good Prices ,All Staff Friendly and The Service Car, BRYAN SALAS very Helpful, On Time, Honest, Friendly & Nice Person, Great Experience & Professional Knowledge, All Staff Great Personality 🏆🥇🎖️⭐️⭐️⭐️⭐️⭐️
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by Lenny Damian
Nov 14, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for your kind words, Stanley! We're thrilled to have you as a valued customer since 2013, and we're dedicated to providing the best service and deals. Bryan Salas and our entire team appreciate your support. Drive safely!
Great service!
Thanh is always a true professional and answers any questions that I have.
Thanh is always a true professional and answers any questions that I have.
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by erikhernandez12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Thanh Sabatier, Ruben Marquez
Nov 14, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear that Thanh provided you with great service and answered your questions. We appreciate your support and look forward to assisting you again in the future.
Had an oil change done.
A few days later, my splash guard shield fell. Screws were missing.
A few days later, my splash guard shield fell. Screws were missing.
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by Lg0103
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
I'm sorry to hear about your experience. We take this seriously and will review our procedures to ensure quality service. Thank you for bringing this to our attention. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
Is the Great dealer in SoCA, and Roberto A.
Super sakes guy, thank you for support me
Super sakes guy, thank you for support me
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by Fmejia737gmail
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We truly appreciate this great feedback and we hope to work with you again in the future!
I always, do service at this place, just I had two bad
experiences, One of them was last time,
experiences, One of them was last time,
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by froylandp52
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2023 -
Norm Reeves Honda Superstore Cerritos responded
I'm sorry to hear that you had a negative experience during your last visit. Your satisfaction is important to us, and we value your feedback. If there's anything specific you'd like to discuss or if you have any concerns, please feel free to reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
Christy is very helpful and patient.
We purchased a car from her a couple of days ago. She is very attentive and willing to help in anyway.
We purchased a car from her a couple of days ago. She is very attentive and willing to help in anyway.
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by gdavalos13
Oct 18, 2022 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for the kind review and 5-star rating! We're so glad our team could be of assistance.
Horrible customer service!
He was rude and disrespectful, he made fun of our religious belief when we ask to see if we can get a better price. We ended up going to a northern d
He was rude and disrespectful, he made fun of our religious belief when we ask to see if we can get a better price. We ended up going to a northern dealer and found a low mileage car at a fair price.
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by Cecilia
Jul 25, 2022 -
Norm Reeves Honda Superstore Cerritos responded
Hello Cecilia. We want to hear more about what occurred with one of our team members during your recent visit to our dealership. This does not sound like the type of service we provide here at Norm Reeves Honda Cerritos. Please contact me at the time that works best for you. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com