Roberto Arteaga
Roberto Arteaga at Norm Reeves Honda Superstore Cerritos

Roberto Arteaga | Page 2

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.5
100 Reviews
4.5

100 Reviews

Write a Review

100 Reviews of Roberto Arteaga

December 10, 2023

Dealership Rating
Employee Rating

The check in process is always expedient and the service reps are courteous and knowledgeable More

by manwjr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.

December 07, 2023

Dealership Rating
Employee Rating

Stanley Han was amazing! He did his best to meet us halfway! He gave great customer service and very sweet and patient and kind. Roberto was also great and very kind as well! More

by martinezdiana15
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga

Dec 08, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Stanley and Roberto provided you with an excellent experience. We look forward to serving you again when you're ready for your next car.

November 14, 2023

Dealership Rating
Employee Rating

In comparison to Honda dealerships in the area Norm Reeves is head and shoulders above the competition. Norm Reeves is a no nonsense business with an emphasis on keeping the customer first. I will co More

by vitoots
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Reza Asnashari

Nov 14, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Norm Reeves. Enjoy your new Accord, and if you ever need anything in the future, we're here for you. Drive safely!

November 10, 2023

Dealership Rating

STANLEY HAN is Very Best Person, Patient, Friendly, Professional Knowledge, Care , Wise & Honest… STANLEY very Helpful to make A Deal & I since 2013 I’ve been a Customer NORM REEVES HONDA CERRITOS, Gre More

by Lenny Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz, Stanley Han , BRYAN SALAS, THANH & XAVIER

Nov 14, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Stanley! We're thrilled to have you as a valued customer since 2013, and we're dedicated to providing the best service and deals. Bryan Salas and our entire team appreciate your support. Drive safely!

November 10, 2023

Dealership Rating
Employee Rating

Great service! Thanh is always a true professional and answers any questions that I have. More

by erikhernandez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thanh Sabatier, Ruben Marquez

Nov 14, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Thanh provided you with great service and answered your questions. We appreciate your support and look forward to assisting you again in the future.

November 02, 2023

Dealership Rating
Employee Rating

Had an oil change done. A few days later, my splash guard shield fell. Screws were missing. More

by Lg0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 05, 2023

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear about your experience. We take this seriously and will review our procedures to ensure quality service. Thank you for bringing this to our attention. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 02, 2023

Dealership Rating
Employee Rating

Is the Great dealer in SoCA, and Roberto A. Super sakes guy, thank you for support me More

by Fmejia737gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate this great feedback and we hope to work with you again in the future!

September 15, 2023

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Employee Rating

I always, do service at this place, just I had two bad experiences, One of them was last time, More

by froylandp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2023

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear that you had a negative experience during your last visit. Your satisfaction is important to us, and we value your feedback. If there's anything specific you'd like to discuss or if you have any concerns, please feel free to reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 17, 2022

Dealership Rating
Employee Rating

Christy is very helpful and patient. We purchased a car from her a couple of days ago. She is very attentive and willing to help in anyway. More

by gdavalos13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

Oct 18, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the kind review and 5-star rating! We're so glad our team could be of assistance.

July 20, 2022

Dealership Rating
Employee Rating

Horrible customer service! He was rude and disrespectful, he made fun of our religious belief when we ask to see if we can get a better price. We ended up going to a northern d More

by Cecilia
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 25, 2022

Norm Reeves Honda Superstore Cerritos responded

Hello Cecilia. We want to hear more about what occurred with one of our team members during your recent visit to our dealership. This does not sound like the type of service we provide here at Norm Reeves Honda Cerritos. Please contact me at the time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

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