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Roberto De La Torre Guerra
Roberto De La Torre Guerra at Ford of Kendall

Roberto De La Torre Guerra | Page 2

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Roberto De La Torre Guerra

July 31, 2024

Dealership Rating
Employee Rating

Service was friendly and the repair mechanics were awesome and work was done in a timely manner More

by GREENMONKEYMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

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Aug 01, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2024

Dealership Rating
Employee Rating

Rob took great care of my vehicle. Thanks for the professional and fast turn around. More

by Robygonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto C Mesa Palomino, Robert Paul Schickman

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Aug 02, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2024

Dealership Rating
Employee Rating

Worst service department I ever dealt with. They need customer service training. Don’t go More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso , General manager

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Jul 31, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 27, 2024

Dealership Rating
Employee Rating

Services was perfect and fast I would love to go again, and Felix a great person More

by Rodriguezale1013
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Glane V Valera, Brian Horta, Alexander James Larrea, Matthew Cameron Long, Carlos M Lopez Barrios, Manuel Antonio Lopez Vega, Daniel Alejandro Menegatti Gomez, Felix Ortega, Kevin Sanchez Almeida

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Jul 30, 2024

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Dealership Rating
Employee Rating

They was polite and respectful and helped me with everything I am satisfied they gave me great service More

by BOBBYMOSBY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Felix Ortega

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Jul 22, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 05, 2024

Dealership Rating
Employee Rating

Nice waiting room and a friendly staff. Work was completed when they told me it would be. Good experience More

by Johnnybags759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

Dealership Rating
Employee Rating

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Jun 24, 2024

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2024

Dealership Rating
Employee Rating

Prompt and friendly staff who are attentive and explain your issue and keep you informed until your problem is resolved More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Jun 15, 2024

Ford of Kendall responded

Hi Derek, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2024

Dealership Rating
Employee Rating

Wonderful service they need to give pay raises to everyone who helped me during my service Monserrat Ortiz,Alexander Larrea,Ariana they made everything run smoothly and they got my truck back before More

by Sergio.depaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Arencibia, Frank Granda, Alexander James Larrea, Rafael Mendoza, Felix Ortega, Osvaldo Perez

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Jun 05, 2024

Ford of Kendall responded

Hi Sergio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 24, 2024

Dealership Rating
Employee Rating

Rob was great and quick will use the ford kendal team again in the future. More

by Justin.andrews92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

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