Roberto Llanes | Page 8

I made a factory order with the dealer in October to have it ready for when my lease was up. They handled everything incredibly profesional. From lease return to getting my new vehicle. The Sales Associate S it ready for when my lease was up. They handled everything incredibly profesional. From lease return to getting my new vehicle. The Sales Associate Sergio and the Sales Manager Danny couldn’t be any more attentive and trust worthy. This is my 3rd vehicle with them! More

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Excellent service from Sales to Service I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to them I was able to purchase the car of my dreams. Excellent service from Sales to the Service Department as well. Thank you ! More

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They are amazing I always have a great experience In Mercedes Benz of cutler bay. They treat you like family and welcoming by everyone. The are upstanding and willing I always have a great experience In Mercedes Benz of cutler bay. They treat you like family and welcoming by everyone. The are upstanding and willing to help the client to the fullest. This one of the few places where they still treat the way you deserve and with respect. Óliver Ortiz and Sergio Serrano are the best, helping their clients with their needs the right way. More

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Great customer experience What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk in the park. Test drove our car options with the family and all our questions were answered. We found the car that met our needs perfectly and not one time we felt pressured. Our sales consultant JP was so pleasant and personable, was with us patiently through all the process. Post-deal service is phenomenal! Being new to MB technology JP knew to follow up with us and make us comfortable when asking car setting questions. We couldn’t be happier with our experience and joining the Mercedes-Benz family of Cutler bay, FL. Loving our E300, too bad it doesn’t automatically fill up with gas lol Keep up the great job team! More

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Janyll rocks! Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able t Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able to make everything happen for me. More

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Lease We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very helpful. She is highly recommended by us since we have leased several units from her at MB Cutler Bay. More

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THE BEST OF THE BEST Can you find good in Awesome? Are this words the one that can describe a professional individual? Oliver Ortiz is above and beyond any expectations Can you find good in Awesome? Are this words the one that can describe a professional individual? Oliver Ortiz is above and beyond any expectations when it comes to customer satisfaction. He has help us archive the impossible, he stated that he was going to put a smile in out confused faces and he delivered 110% Oliver sir we give you 5 stars on your performance on your customer services and your professionalism. Thank you oliver we will recommend you our friends and family to buy out future vehicles. Thank you ones again. More

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Exceptional service! I’m so thankful to Oscar for a wonderful experience— returning my lease and selecting a new one. Oscar is a true professional, very knowledgeable and I’m so thankful to Oscar for a wonderful experience— returning my lease and selecting a new one. Oscar is a true professional, very knowledgeable and patient, and took his time to make sure that I had the experience that I desired. I am a forever mercedes client! This also was my second time working with Roberto Llanes, now in Finance, and it was a seamless and enjoyable morning! More

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Awesome Experience! Totally awesome dealership and buying experience. State of the art facility, tremendous attention to detail, top quality vehicles and a super deal! Th Totally awesome dealership and buying experience. State of the art facility, tremendous attention to detail, top quality vehicles and a super deal! The sales team, Oliver Ortiz and Frank Aguilera, were professional, courteous, friendly and relationship focused. Mercedes Benz of Cutler Bay and Bill Ussery Motors are a total home run! More

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Mr Alfonso and Mr llannes provided excellent service This is not the first time I have dealt with Mr. Alfonso, I have come back due to his straight dealing and professional demeanor, very friendly staff This is not the first time I have dealt with Mr. Alfonso, I have come back due to his straight dealing and professional demeanor, very friendly staff all around. More

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