Roberto Llanes | Page 8

Great Experience My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira Jones was attentive, accommodating and dedicated. It was great leaving with a smile and two new vehicles. I would highly recommend Mercedes Benz of Cutler Bay and Ira Jones to my family and friends More

Print

The customer service throughout all departments at this dealer are the best I’ve ever dealt with. Year after year, this dealer, under the supervision of Daniel Baster, has consistently exceeded our expecta dealer are the best I’ve ever dealt with. Year after year, this dealer, under the supervision of Daniel Baster, has consistently exceeded our expectations and we are honored to feel like part of a family here. More

Print

I made a factory order with the dealer in October to have it ready for when my lease was up. They handled everything incredibly profesional. From lease return to getting my new vehicle. The Sales Associate S it ready for when my lease was up. They handled everything incredibly profesional. From lease return to getting my new vehicle. The Sales Associate Sergio and the Sales Manager Danny couldn’t be any more attentive and trust worthy. This is my 3rd vehicle with them! More

Print

Excellent service from Sales to Service I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to them I was able to purchase the car of my dreams. Excellent service from Sales to the Service Department as well. Thank you ! More

Print

They are amazing I always have a great experience In Mercedes Benz of cutler bay. They treat you like family and welcoming by everyone. The are upstanding and willing I always have a great experience In Mercedes Benz of cutler bay. They treat you like family and welcoming by everyone. The are upstanding and willing to help the client to the fullest. This one of the few places where they still treat the way you deserve and with respect. Óliver Ortiz and Sergio Serrano are the best, helping their clients with their needs the right way. More

Print

Great customer experience What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk What an amazing experience! I must say due to past experiences I don’t look forward to car purchasing. However, this time around it felt like a walk in the park. Test drove our car options with the family and all our questions were answered. We found the car that met our needs perfectly and not one time we felt pressured. Our sales consultant JP was so pleasant and personable, was with us patiently through all the process. Post-deal service is phenomenal! Being new to MB technology JP knew to follow up with us and make us comfortable when asking car setting questions. We couldn’t be happier with our experience and joining the Mercedes-Benz family of Cutler bay, FL. Loving our E300, too bad it doesn’t automatically fill up with gas lol Keep up the great job team! More

Print

Janyll rocks! Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able t Great experience, Janyll was very helpful and efficient. I had an awesome time hanging out with her all day! I was in a time crunch and she was able to make everything happen for me. More

Print

Lease We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very helpful. She is highly recommended by us since we have leased several units from her at MB Cutler Bay. More

Print

THE BEST OF THE BEST Can you find good in Awesome? Are this words the one that can describe a professional individual? Oliver Ortiz is above and beyond any expectations Can you find good in Awesome? Are this words the one that can describe a professional individual? Oliver Ortiz is above and beyond any expectations when it comes to customer satisfaction. He has help us archive the impossible, he stated that he was going to put a smile in out confused faces and he delivered 110% Oliver sir we give you 5 stars on your performance on your customer services and your professionalism. Thank you oliver we will recommend you our friends and family to buy out future vehicles. Thank you ones again. More

Print

Exceptional service! I’m so thankful to Oscar for a wonderful experience— returning my lease and selecting a new one. Oscar is a true professional, very knowledgeable and I’m so thankful to Oscar for a wonderful experience— returning my lease and selecting a new one. Oscar is a true professional, very knowledgeable and patient, and took his time to make sure that I had the experience that I desired. I am a forever mercedes client! This also was my second time working with Roberto Llanes, now in Finance, and it was a seamless and enjoyable morning! More

Print