Roberto Quiroz | Page 13

Customer service for me was number one! Everyone made the process easy and understandable. Any concerns were heard and positively/promptly addressed. Special thanks to Ray Fini, Roberto Ort Everyone made the process easy and understandable. Any concerns were heard and positively/promptly addressed. Special thanks to Ray Fini, Roberto Ortiz and Cong Lin. More

by CRBORUNDA Verified Customer Verified Customer

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Great great great great great great great great great great great great great great great great great great great great great More

by DAVIDFRANCO100896 Verified Customer Verified Customer

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Roberto worked hard to make us a deal. We were surprised to find out he was able to get us further discount and extra perks. We highly recommend him, he is honest and straightforward, whi We were surprised to find out he was able to get us further discount and extra perks. We highly recommend him, he is honest and straightforward, which we appreciated More

by CRBORUNDA Verified Customer Verified Customer

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Excellent customer service, communication and very prompt. Juan did a great job and made sure listen to my problems. prompt. Juan did a great job and made sure listen to my problems. More

by WESAM162002 Verified Customer Verified Customer

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Don’t recommend buying a used vehicle here bought a $80,00 car been in the shop for two months came out for a week only to go back and get a new transmission Sold the car saying it was a great car $80,00 car been in the shop for two months came out for a week only to go back and get a new transmission Sold the car saying it was a great car We haggle over the payment Only to find out not even have driven the car reason it in the shop now we find out to lower the car payment they didn’t charge registration fee not only making almost a $1000 payment a month for that was a problem that they know nothing about Now a $900.00 registration fee next month Very shady don’t sell a car you know nothing about and just pass it on to the manufacturer car dealer All they where interested in is moving a car and getting rid of it But where sure fast to take my money Don’t buy a used car that they don’t manufacture I was thinking of buying a car from this dealership not anymore The only person that was great was the sales rep Other then that I would not buy a car use car that they don’t manufacture Worst experience ever and car is still in the shop but now in the manufacture shop More

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Sales team and finance are thieves. I had no idea what I purchased for a key replacement until I finally asked the right person. It had almost expired and the finance department literal I had no idea what I purchased for a key replacement until I finally asked the right person. It had almost expired and the finance department literally kicked me out of his office while I was asking questions he told me he had an actual customer to take care of.worst experience of my life. The service department was very helpful and courteous. Chad was very knowledgeable and helpful. More

by MOOSE91702 Verified Customer Verified Customer

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I got the opportunity to work with Roberto and the overall experience was great. Roberto work with me to ensure the car I was getting was properly taken care of and I left the dealership extremely hap overall experience was great. Roberto work with me to ensure the car I was getting was properly taken care of and I left the dealership extremely happy! Roberto helped me get some corrections made and worked with the service team to get it done properly and made sure all the details were handled for me. More

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Service consultant is always act busy, never return called . Seems she is the only person that is busy on her job called . Seems she is the only person that is busy on her job More

by AC91754 Verified Customer Verified Customer

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Easy fast way to buy a Mercedes, would definitely go back and buy another one and buy another one More

by SKALP Verified Customer Verified Customer

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I loved the service Roberto gave it was my first time buying a car from a dealership it was so positive and if I ever need another car or a family or friend ever need a car I will be recommending them to buying a car from a dealership it was so positive and if I ever need another car or a family or friend ever need a car I will be recommending them to him. More

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