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Robin Gurtner
Robin Gurtner at Crown Buick GMC

Robin Gurtner | Page 34

Fixed Operations Director

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.5
423 Reviews
4.5

423 Reviews

Write a Review

423 Reviews of Robin Gurtner

June 09, 2023

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Employee Rating

Was kept there too long for just an oil change. Didn’t inform me me of progress More

by ROSEYR201
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Recommend Dealer
Yes
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Jul 11, 2023

Crown Buick GMC responded

Thank you for sharing your experience with us! We truly appreciate your business and eagerly anticipate the opportunity to assist you again in the future. Please feel free to give me a call for your next service appointment, as we are committed to providing you with a better experience. We understand the importance of quick service, and we strive to ensure that it is always completed at a reasonable time 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

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Employee Rating

service dept. works hard to take care of me. on this visit Kaitlin was my serv advisor and explained the problem clearly and concisely More

by CORVETTE7727
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

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Jul 11, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

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No issues, service done quickly . . . I really really really really don’t care to write anymore More

by JGMCCABE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

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Prompt service, quick diagnosis and good communication. Great staff there. Was able to get a loaner car. More

by BRADVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

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Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

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Employee Rating

Nice folks. Kept me informed during the process. Prompt service on my recall item for my 2022 GMC Sierra. More

by KDULF
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 12, 2023

KDULF responded

Thanks. Waiting on contact from you guys regarding next steps on new recalls on our 2016 Enclave and our 2022 Sierra. Please keep me posted on status. Thanks.

June 09, 2023

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very pleased right on time great job super staff Great dealership as always see you soon! More

by NBARONI41
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 07, 2023

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Employee Rating

Robin and her team are always Great! Always completed on time. Always courteous and Great communication. More

by DSEA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coco, Kwanza Washington

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Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 06, 2023

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Employee Rating

They have always been very courteous and professional to work with. I would recommend this dealership to my friends and relatives to purchase from. More

by JWIND454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

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Jul 12, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 06, 2023

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Employee Rating

I called on Tuesday morning at 8:30am after dropping my kids to camp to tell them about my issue that I was having. My advisor said to come in now and within 30 minutes, I had dropped my car and was in a l More

by ABOASBERG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Dwain in service was excellent as was Tim with handling getting me a loaner

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Jul 12, 2023

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 02, 2023

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Employee Rating

Excellent service, polite and knowledgeable service personnel. Will definitely bring my vehicle back for any additional work needed. More

by PAULEMC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Report | Print
Jul 12, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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