Robin Gurtner
Robin Gurtner at Crown Buick GMC
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Robin Gurtner | Page 33

Fixed Operations Director

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.7
349 Reviews
4.7

349 Reviews

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349 Reviews of Robin Gurtner

March 02, 2023

Dealership Rating
Employee Rating

Work and service advisor were great. Very informative and explained service to me. However, the the time of service could improve. Was a week out for an oil change and it took over 4 hou More

by jjf347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki

February 05, 2023

Dealership Rating
Employee Rating

Do not do business with Crown Buick. A course in ethics might help these people. More

by abadiemet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki

Feb 06, 2023

Crown Buick GMC responded

If you can, would you mind letting us know the reason behind this review?

Feb 06, 2023

abadiemet responded

What you attempted to charge for a simple job was unconscionable. I will no longer do business with Crown for that reason alone. The fee charged by Crown for them to diagnose/confirm what I told them needed to be done was just an extra slap in the face.

February 04, 2023

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Employee Rating

Great customer service. The coffee in the waiting area is the best! It was wonderful experience.... More

by J.TINGUEE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki

February 03, 2023

Dealership Rating
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Everything is one professionally and in a very timely fashion. Waiting area is comfortable with a great coffee maker. Friendly people. More

by CMIRE70005
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki, Kirk Groetsch

February 01, 2023

Dealership Rating
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Dropped my car off expecting it be there all day and got a call by lunch it was ready. The service team is amazing and always take care of me! Couldn't ask for better! More

by AMANDA.BARNES11214
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Brown, Bradley Coco, Scott Sparks, Kwanza Washington, Anthony Gisclair, Don "Duck" Hartman , Michelle Iwanicki, Will Montgomery, Dwain Lefebre

January 22, 2023

Dealership Rating
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Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon More

by JIMSAUTOBODY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Bourg, Kwanza Washington , Michelle Iwanicki

January 20, 2023

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Always helpful and on schedule. The work performed has been maintenance related and was all completed correctly. More

by Bubba
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki

January 16, 2023

Dealership Rating
Employee Rating

Everything was great as always. Service department is always courteous and professional. Vehicles get services in a timely manner More

by CMACK1388
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

January 10, 2023

Dealership Rating
Employee Rating

Excellent service and very courteous. So appreciated the loaner as we only have one car More

by CHARLESSANDYYOUNG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Michelle Iwanicki, Owner Groetsch& Tom(Tim?)

January 10, 2023

Dealership Rating
Employee Rating

This is my first vehicle purchased from / serviced by Crown Buick GMC and second service appointment. Standard oil change and tire rotation went timely and smoothly. Took care of necessary recalls while More

by ronnieself
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Iwanicki

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