Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 112

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 4 mos

Industry Experience

48 yrs, 2 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

August 01, 2018

Dealership Rating
Employee Rating

oil change The service work was done quickly and satisfactorily. The entire staff was friendly, courteous, and professional. The customer waiting area is also More

by TNJDOCKTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Dealership Rating
Employee Rating

Service We have always been treated friendly and the service has been great we like that you take the time to called us back to ask how the car is working out More

by PETEJEAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Tony Emmerich

Aug 01, 2018

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 25, 2018

Dealership Rating
Employee Rating

Excellent Friendly, knowledgeable. Even offered to wash my vehicle which I accepted Robin was great. Very informative and made sure my questions were answ More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Robin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2018

Dealership Rating
Employee Rating

Great service very quick Just a great service center very friendly.They got my vehicle in and out within the hour very good I’d recommend this service center out of any other More

by taskelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Karen Ust-Grothmann

Aug 01, 2018

Luther Family Buick GMC responded

Thank you for your great review! We're glad to have our Service team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2018

Dealership Rating
Employee Rating

Absolutely superior They were very helpful, friendly, courteous my car was in an out in no time I paid the bill and left… I’m looking at buying a car in another year or s More

by GRUNTDOC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Aug 01, 2018

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2018

Dealership Rating
Employee Rating

Oil change I had brought my mother's truck in for an oil change on a friday, (usually the busiest day.) I had originally gone to ford but they had a 2 hour wait. More

by LHoefs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Ellefson

Aug 01, 2018

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 14, 2018

Dealership Rating
Employee Rating

Customer states for tire selection service was exemplary. The appointment to replace four tires, four wheel alignment, and two year road hazard coverage is appreciated as the Equinox is dependable quiet drivi More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2018

Dealership Rating
Employee Rating

Amazing-courteous-fast Our car was left to check alignment & suspension-with no appt we were worked in as we are out of town-the courtesy van transported us quickly to & fro More

by calkinser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose

Aug 01, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2018

Dealership Rating
Employee Rating

Excellant As always, they offer a clean friendly environment. Service techs. do their jobs and keep you informed as to what is taking place. I will definitely c More

by TORCHPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2018

Dealership Rating
Employee Rating

An okay experience I do not really enjoy bringing my vehicle because it just seems as though someone is always trying to sell me something extra more than what I am ther More

by JESCOBEDO1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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