Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 114

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 4 mos

Industry Experience

48 yrs, 2 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

May 31, 2018

Dealership Rating
Employee Rating

Satisfied They always do good work. Friendly. Easy to get appointment. They do a thorough check of the vehicle. They have good treats, especially the popcorn. More

by BGOMHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2018

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 27, 2018

Dealership Rating
Employee Rating

Service at Luther Buick Always answer my questions, good customer service. I trust the advice and recommendations they give me and the service work they do is prompt and wel More

by JULIEBLEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2018

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2018

Dealership Rating
Employee Rating

Oil change & tire rotation. They were very thorough & therefore I was very pleased. They found a bad tire while doing the rotation & replaced it (under warranty) & also did a com More

by BLES1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

May 30, 2018

Luther Family Buick GMC responded

Thank you for writing such a great review about our dealership! It’s delightful to know that you were satisfied with the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 24, 2018

Dealership Rating
Employee Rating

Outstanding service center experience Robin made the service process outstanding, keeping me updated on how the work was going throughout the day. It was another great experience at Luthe More

by JBAKKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2018

Luther Family Buick GMC responded

Thanks for your awesome review! I'm very happy to hear that Robin was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 24, 2018

Dealership Rating
Employee Rating

Oil change Called Service Writer Robin for oil change. In the mean time called Accessories to see if they had a side step because we pull a large 5th wheel campe More

by Rick & -Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Jackson

May 25, 2018

Luther Family Buick GMC responded

Rick and Karen, reviews like yours are truly a breath of fresh air! Robin is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2018

Dealership Rating
Employee Rating

Air bag recall Great job guys , had to order in parts. They arrived in less than a week, in time for an appointment made on a Monday for the next Friday. Great job. More

by sweetredbike61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rod Tyson, Troy Weist

May 25, 2018

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 18, 2018

Dealership Rating
Employee Rating

excellent Quick and thorough with no surprises. The service took exactly the amount of time the service rep told me it would take. Gave me an idea of service th More

by epmorrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am pleased that we could make your visit quick and thorough, and we believe that's how every dealership experience should be. Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 18, 2018

Dealership Rating
Employee Rating

Great service friendly employees clean environment great pie new car displays make me want to trade my vehicle in soon. Thanks for making me feel welcome More

by HDSPRINGER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson

May 25, 2018

Luther Family Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Luther Family Buick GMC. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 17, 2018

Dealership Rating
Employee Rating

Great Had my car towed there really was expecting them to have it for a few days and it was fixed the next day very satisfied with the service!!!!!!! More

by jwallgren61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2018

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2018

Dealership Rating
Employee Rating

Excellent I have enjoyed the no pressure sales group and the willingness to find the vehicle that was wanted. Service has been excellent also so thank you More

by dgadberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Wayne Ellefson, Troy Weist

May 31, 2018

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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