Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Robin Tollefson
Refer Me
Robin Tollefson | Page 117
Service Consultant
Luther Family Buick GMC
3302 36th St S
Fargo, ND 58104
1,175 Reviews
LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
46 yrs, 1 mo
Languages Spoken
English
1,175 Reviews
Write a Review
1175 Reviews of Robin Tollefson
April 08, 2018
Service Review I believe his it was Robin who helped me with an adjustment to a tunnel cover that I had installed on a truck I bought from you last June. He was very I believe his it was Robin who helped me with an adjustment to a tunnel cover that I had installed on a truck I bought from you last June. He was very professional and polite. More importantly he took care of me I’m not sure if that’s your policy or what but I respect a company that backs their products especially when I bought a new vehicle there. I was expecting it to be a difficult experience where I would have to pay to get it adjusted and made to feel like it was my fault. It seems like every company is trying to just earn another dollar here and there. I wasn’t charged for the adjustment and because of that I will come back and be a customer for life when it comes to my vehicles and new vehicles for my family. More
by samn07
Verified Customer
Helpful 
April 07, 2018
Blown tire I blew out a tire on my way home from work. They snuck me into their schedule and were able to replace quickly. Tire was replaced within 12 hours and I blew out a tire on my way home from work. They snuck me into their schedule and were able to replace quickly. Tire was replaced within 12 hours and had great service. More
by LAURAMERKENS
April 07, 2018
Good work & good communication Friendly service with good communication. Service work was good as expected. Waiting area is clean and comfortable. Service department can be recommen Friendly service with good communication. Service work was good as expected. Waiting area is clean and comfortable. Service department can be recommended to others. A-ok. More
by blunneborg
April 04, 2018
Robin does a nice job, but the dealership doesn't support we The dealership is not very supportive of customer warranty claims. I felt the work done should have been covered by the manufacturer's warranty. No The dealership is not very supportive of customer warranty claims. I felt the work done should have been covered by the manufacturer's warranty. No one would help me to contact GMC. More
by JTALLEY1
April 04, 2018
Service not just at the Sale but afterwards!!!!! This was our first BRAND new car that we had purchased! Karen made is super easy and made sure we got exactly what we wanted in a vehicle. She even This was our first BRAND new car that we had purchased! Karen made is super easy and made sure we got exactly what we wanted in a vehicle. She even asked my daughter what she wanted in her new car. Karen made this a wonderful experience! The service center is top notch as well. I came in for an oil change, tires were caked with snow and ice as well as the wheel wells also, they steamed the tires and even ran it thru the wash for me. We have been so please all around with our experiences with this dealership. I know when we need more vehicles this is where we will be shopping !!!!! More
by KRISTINA L DICK
Other Employees Tagged: Kevin Lindgren , Kari Sunderland, Karen Ust-Grothmann
April 04, 2018
Tire problem Got in my car for my lunch break and it said to put air in my rear right tire now. Drove straight to dealership and they fixed it within an hour, gave Got in my car for my lunch break and it said to put air in my rear right tire now. Drove straight to dealership and they fixed it within an hour, gave me a ride back to work yet and it was all under warranty Love Luther and love the service! It was exceptional! More
by ANDERSONSTACYJO
Other Employees Tagged: Paul McDonald
April 04, 2018
Oil change Perfect customer service, everyone was very professional, and explained everything so I could understand. Been taking both my cars to Luther for three Perfect customer service, everyone was very professional, and explained everything so I could understand. Been taking both my cars to Luther for three years. Always happy. More
by MH
Other Employees Tagged: Adam Heili
April 03, 2018
Great Customer Service I’ve always received outstanding service at Luther GMC Service Department. Reasonably priced and expeditious service. Great popcorn and coffee too. Hi I’ve always received outstanding service at Luther GMC Service Department. Reasonably priced and expeditious service. Great popcorn and coffee too. Highly recommended! Don’t hesitate to schedule your appointment here. More
by yncpang
March 31, 2018
Everyone was friendly in the work was done in a timely matte Everyone is friendly and the work was done very well. I also got a nice clean vehicle back when it was ready. Great place to do business. Everyone is friendly and the work was done very well. I also got a nice clean vehicle back when it was ready. Great place to do business. More
by fmccann1
Other Employees Tagged: Dale Amsbaugh
March 28, 2018
Electrical problems Headlights would not turn off brought it in they found a short in my astral start which was an aftermarket add on and they removed it which cured the Headlights would not turn off brought it in they found a short in my astral start which was an aftermarket add on and they removed it which cured the problem and yes I would recommend you to my friends and family Thank you Jerome More
by computerdadmaybe
Dealership Inventory (347 Vehicles)
