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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 61

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

July 05, 2021

Dealership Rating
Employee Rating

As always very friendly help and knowledgeable about my needs. Nice to get a car wash as well. Waiting area is very user friendly and has everything you need More

by ruthgmc71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Amsbaugh

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Jul 08, 2021

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2021

Dealership Rating
Employee Rating

Great people work here, very helpful. Robin and his team worked very hard to have the rating that was given. Robin is a great asset to your company. More

by dkhaaland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2021

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! Robin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2021

Dealership Rating
Employee Rating

Very professional and helpful there appointment we're right on time in and out . More

by rlove3401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2021

Dealership Rating
Employee Rating

AS ALWAYS, A VERY COMFORTABLE EXPERIENCE. EVERYBODY IS FRIENDLY AND VERY HELPFUL. A GREAT PLACE TO DO BUSINESS !!!! More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald , ANDREW !!!!!!! HE IS SUPER GREAT !!!!!!!

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Jul 08, 2021

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2021

Dealership Rating
Employee Rating

The service advisors keep you well informed on the services being provided and the timing of completion of those services. You always know what is happening. More

by Service customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 06, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2021

Dealership Rating
Employee Rating

The service at Luther is great. They are friendly and helpful and willing to work around my busy schedule. I appreciate that they open at 7am. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brady

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Jul 02, 2021

Luther Family Buick GMC responded

Thank you for putting your trust in Luther Family Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2021

Dealership Rating
Employee Rating

Great service and Robin is a great and friendly guy to talk to I love the service and work More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 01, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2021

Dealership Rating
Employee Rating

Every one is courteous and friendly and ready to take care of my vehicle! More

by SANDEISS32
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

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Jun 30, 2021

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2021

Dealership Rating
Employee Rating

They have great and friendly staff and they finished quicker than expected More

by XSNIPEX69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad , Kari Sunderland

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Jun 30, 2021

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 25, 2021

Dealership Rating
Employee Rating

They were able to fix my rear defrost and 112,000 mile service check besides the needed recall & oil change. I'm pleased. More

by topgunfargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben - Courtesy Car

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Jun 30, 2021

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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