Robinson Espinal
Robinson Espinal at Mercedes-Benz of Paramus
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Robinson Espinal

Sales Consultant

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.8
32 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

32 Reviews

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32 Reviews of Robinson Espinal

September 26, 2023

Dealership Rating
Employee Rating

First, I would like to start with the fact that Michael Mutter provides exceptional customer service. He goes above and beyond, what a typical sales manager does. But he is not typical. He searched for a c More

by acscerbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mutter

Sep 26, 2023

Mercedes-Benz of Paramus responded

Michael Mutter is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

December 03, 2022

Dealership Rating
Employee Rating

Robinson is exceptional! This is my second car with Robinson and is the only person I trust and value. His knowledge, attention and personality is worth 10 stars! I would rec More

by Chris C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2022

Mercedes-Benz of Paramus responded

We're so glad to hear that Robinson has been helpful to you with two car purchases and you really appreciate his knowledge and great personality. Thanks for the terrific recommendation as well.

May 11, 2022

Dealership Rating
Employee Rating

I really feel that once they made the sale, they were done with me, which is really disappointing for a luxury brand More

by SEANFLEMING0373
Customer Service
Friendliness
Price
Recommend Dealer
No
May 16, 2022

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Dennis Adams General Sales Manager dadams@lithia.com 201-597-7102

May 09, 2022

Dealership Rating
Employee Rating

Robinson was amazing and was able to help me getting a deal. Excellent customer service and highly recommended dealership. More

by K3WARBURTON326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Mercedes-Benz of Paramus responded

It's great to know that Robinson was amazing and he was able to help you get a deal. Thanks for saying that our team provided you with excellent customer service and thanks for the great recommendation!

May 03, 2022

Dealership Rating
Employee Rating

Very good professional good attention nice and clean good service and location nice people a More

by DKBATISTA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your 5-star rating. We're so glad to know that our team provided you with very good professional service and attention. We're also happy to hear that our team members are nice as well.

April 30, 2022

Dealership Rating
Employee Rating

Fast service and great customer care! Great communication. I’m looking forward to future services! More

by RALPHRANDOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

Mercedes-Benz of Paramus responded

We're glad to hear that our team provided you with fast and great customer service and you're pleased with everything. Thanks!

March 28, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of Paramus is very professional and very accommodating for all of my needs More

by Tridane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team was very professional and very accommodating as well. Thank you!

March 28, 2022

Dealership Rating

Very quickly and very helpful. They help me with the closing process all the way. More

by JRS3411
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Ospina

Mar 28, 2022

Mercedes-Benz of Paramus responded

Thanks for saying that your visit was very quick and our team was helpful with your closing process, we appreciate it.

March 17, 2022

Dealership Rating
Employee Rating

The advisor There is great customer service . Patients explain everything with confidence and understanding point of view. More

by EULI21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Martin Guzman , Lee advisor

Mar 17, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to hear that our team provided you with great customer service and you're pleased with everything. Thanks again!

February 26, 2022

Dealership Rating
Employee Rating

Jieun is the best! !! Onto my 4th car and the experience is still as exceptional as the first. Jieun is attentive and goes above and beyond to make you happy.. Thank you More

by TH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chun, Jieun Chun, David Wong

Feb 26, 2022

Mercedes-Benz of Paramus responded

Thank you for your kind remarks for Jieun. It's wonderful to hear that she is attentive and she went above and beyond to make sure that you were happy with everything. Thanks again!

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