Although I gave 5 stars rating it is for the sales person
cesar and the concierge team. The sales supervisor is the most rude, arrogant and don’t care about customers making the customer feel like their busi
cesar and the concierge team. The sales supervisor is the most rude, arrogant and don’t care about customers making the customer feel like their business is not important. Very disappointed with that kind of service. I will not buy another car from the that dealer.ship as long as that persone works there.
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by ROCASIO0
Verified Customer
Verified Customer
Aug 05, 2022 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
WOW!
!! Excellent customer service by all staff that we dealt with. Kudos to Johnathan, Kristian, and specially Robo 👍🏼👍🏼👍🏼👍🏼👏🏼👏🏼👏🏼👏🏼👏🏼
!! Excellent customer service by all staff that we dealt with. Kudos to Johnathan, Kristian, and specially Robo 👍🏼👍🏼👍🏼👍🏼👏🏼👏🏼👏🏼👏🏼👏🏼
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by Robe512
Aug 05, 2022 -
Elder Ford of Tampa responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!
The whole shop experience was great .
Friendly staff and good customer services. I could be more happy …
Friendly staff and good customer services. I could be more happy …
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by Edartigas
Verified Customer
Verified Customer
Aug 04, 2022 -
Elder Ford of Tampa responded
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
It was a great experience working with this location!
Would definitely recommend this place to friends
Would definitely recommend this place to friends
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by REYAUTOS12
Verified Customer
Verified Customer
Aug 03, 2022 -
Elder Ford of Tampa responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Very helpful employees are all friendly and helpful would
definitely recommend to anyone looking for a vehicle
definitely recommend to anyone looking for a vehicle
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by Omegafenrir
Other Employees Tagged:
Giovanni Marrero, Robert Tucci
Aug 02, 2022 -
Elder Ford of Tampa responded
Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fantastic experiences at Elder Ford today; highly
recommend. Great buying experience! Thank you to Brennan.
recommend. Great buying experience! Thank you to Brennan.
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by Mhedstrom
Other Employees Tagged:
Giovanni Marrero
Aug 02, 2022 -
Elder Ford of Tampa responded
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Very easy to work with, communicated everything very
well, made sure I felt comfortable with my choice and the pricing they gave, very humble.
well, made sure I felt comfortable with my choice and the pricing they gave, very humble.
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by alexdclark2001
Verified Customer
Verified Customer
Other Employees Tagged:
Izzy, Damian irenton
Aug 01, 2022 -
Elder Ford of Tampa responded
Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Great customer service and support.
Ryan the internet manager was accommodating and patient. The staff was friendly.
Ryan the internet manager was accommodating and patient. The staff was friendly.
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by Isis
Verified Customer
Verified Customer
Aug 01, 2022 -
Elder Ford of Tampa responded
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Excelente atención .
Muy agradecido por la atención recibida y en cada uno de lo contactos que mantuvimos
Muy agradecido por la atención recibida y en cada uno de lo contactos que mantuvimos
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by Matias Pinto
Other Employees Tagged:
Raidel orta
Aug 04, 2022 -
Elder Ford of Tampa responded
Matías, ¡nos alegra mucho leer una reseña tan buena sobre el élder Ford de Tampa! Esperamos poder servirle nuevamente. ¡Cuídate!
Joshua from concierge was amazing and ali and team were
so helpful! Thank you so much!!
so helpful! Thank you so much!!
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by Lt
Aug 01, 2022 -
Elder Ford of Tampa responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!