Robo Rivera | Page 24

Update: when they found out there was a bad taste in my mouth, several guys went above and beyond to make it right, especially Robo. A couple of hiccups and miscommunications re: financing but they hon mouth, several guys went above and beyond to make it right, especially Robo. A couple of hiccups and miscommunications re: financing but they honored a rare vehicle order at no additional markup. They also under promised and over delivered when it came to turnaround time from the train to my driveway. More

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All the guys I dealt with were very professional, pleasant and helpful. They stayed after hours until I was complete with sale. pleasant and helpful. They stayed after hours until I was complete with sale. More

by Marc Verified Customer Verified Customer

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The customer care and service was exceptional from all departments, everyone was efficient and extremely friendly, creating a very welcoming and professional environment departments, everyone was efficient and extremely friendly, creating a very welcoming and professional environment More

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Very professional. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. More

by peduard10 Verified Customer Verified Customer

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Elder Ford made the process of buying my mustang very easy. I couldn't be more happy with how the process went. easy. I couldn't be more happy with how the process went. More

by blackstrat137 Verified Customer Verified Customer

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Everyone there was really helpful. Ali really worked with me to get a new car. Joshua and Robo were really helpful with checking the car, to make sure everything works. Also Robert was Ali really worked with me to get a new car. Joshua and Robo were really helpful with checking the car, to make sure everything works. Also Robert was really fast with all the paperwork and explaining what each document means. All in all, a really great experience More

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It a fresh new way to experience buying a car with friendly sales and service people. friendly sales and service people. More

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Extremely disappointed in my experience. I purchased through Driveway.com. My deal was delayed month after F and I didn't notice it was hung up at the bank. Now I am waiting on a third temp I purchased through Driveway.com. My deal was delayed month after F and I didn't notice it was hung up at the bank. Now I am waiting on a third temp tag that they can't get me a tracking number for but say it was sent. My tag expires tomorrow and I leave for vacation Tuesday. I am beyond frustrated as I began calling a week early to make sure this didn't happen and was blown off by them. There has been so much passing of the buck and bad communication. I'm over it. I need my car for vacation and don't even know if I will be able to drive it at this point without a tag. Too much stress. Beware. More

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Ask for Dillon the best salesman out there, thanks a lot man for my new MACH 1. man for my new MACH 1. More

by Vensolama Verified Customer Verified Customer

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The Eder Ford sales associates was very helpful in finding the vehicle of my choice. I want to also thank the sales manager as well for his courtesy in assistance with ordering my new 2022 Ford Explor finding the vehicle of my choice. I want to also thank the sales manager as well for his courtesy in assistance with ordering my new 2022 Ford Explorer!!! Last but not least , thanks for a pleasant recall service repair. More

by BRIGHTRP54 Verified Customer Verified Customer

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