Robyn Brandl | Page 31

If you have a coupon for 15% off and forget to bring it and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do t and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do this because they want to jack up the price 15% BEFORE giving you the supposed discount??😠😟🙄 They must think people are idiots. This happened to my son who has spent over $3000 in the last year, on repairs for a car he originally bought there ,NEW! I have also bought new cars with this dealership over the years when they WERE a good place to go. Maybe the kids have taken it over because it's def not what is was!! Time to move on and find a dealer who shows respect and courtesy to their customers!!!! I now understand why my clients have stopped going there and now go to Ferman Ford. I will no longer recommend this dealership. So sad after all these years. SMH. Doesn't matter how courteous the service reps are , they are powerless as is the service mgr. The people in charge need to go More

by SPARKLEBRITETCLEANING Verified Customer Verified Customer

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Couldn't have had a better experience. From start to finish, it was great all around. From start to finish, it was great all around. More

by Elvis Verified Customer Verified Customer

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On time. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. More

by psfahey Verified Customer Verified Customer

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Dealing with Robyn Brandl was a pleasure. She was very professional and thorough in her job. She was very professional and thorough in her job. More

by DaveS Verified Customer Verified Customer

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Always the best service from Robyn. In spite of rather high price, service is wonderful. I will return. In spite of rather high price, service is wonderful. I will return. More

by NMCKEON Verified Customer Verified Customer

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Had a recall on my Ford escape was told that it would take about an hour to do. It was done in about 25 minutes. Great service. take about an hour to do. It was done in about 25 minutes. Great service. More

by J_HARLESS50 Verified Customer Verified Customer

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Excellent service and very knowledgeable customer service representative. Did a recall and all necessary work. representative. Did a recall and all necessary work. More

by jeffrudkin0875 Verified Customer Verified Customer

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Amazing staff and service. When I come they all very attentive and always giving a complement that makes you feel special When I come they all very attentive and always giving a complement that makes you feel special More

by Yadira Munoz Verified Customer Verified Customer

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I have been taking my 2013 Ford Fusion here for the past seven years. I have always had a good experience. seven years. I have always had a good experience. More

by MOYERSBRETT Verified Customer Verified Customer

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Robyn was all about the customer experience. Super friendly I was worried having moved and losing such a great team from Westlake but she id not disappoint! Super friendly I was worried having moved and losing such a great team from Westlake but she id not disappoint! More

by dianegbenage Verified Customer Verified Customer

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