Robyn Brandl | Page 30

for many yeas, I have dealt with Ford. Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and the Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and their workers. More

by LAHENNIGAN Verified Customer Verified Customer

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Robin had me in and out quickly. She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to my tire repair. More

by doug_cassidy Verified Customer Verified Customer

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On the 2nd appointed the technician determined the problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. More

by dlovejoy1947 Verified Customer Verified Customer

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Leaving for a long trip and my truck decided I needed an oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. More

by SlippinJimmy Verified Customer Verified Customer

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If you have a coupon for 15% off and forget to bring it and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do t and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do this because they want to jack up the price 15% BEFORE giving you the supposed discount??😠😟🙄 They must think people are idiots. This happened to my son who has spent over $3000 in the last year, on repairs for a car he originally bought there ,NEW! I have also bought new cars with this dealership over the years when they WERE a good place to go. Maybe the kids have taken it over because it's def not what is was!! Time to move on and find a dealer who shows respect and courtesy to their customers!!!! I now understand why my clients have stopped going there and now go to Ferman Ford. I will no longer recommend this dealership. So sad after all these years. SMH. Doesn't matter how courteous the service reps are , they are powerless as is the service mgr. The people in charge need to go More

by SPARKLEBRITETCLEANING Verified Customer Verified Customer

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Couldn't have had a better experience. From start to finish, it was great all around. From start to finish, it was great all around. More

by Elvis Verified Customer Verified Customer

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On time. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. More

by psfahey Verified Customer Verified Customer

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Dealing with Robyn Brandl was a pleasure. She was very professional and thorough in her job. She was very professional and thorough in her job. More

by DaveS Verified Customer Verified Customer

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Always the best service from Robyn. In spite of rather high price, service is wonderful. I will return. In spite of rather high price, service is wonderful. I will return. More

by NMCKEON Verified Customer Verified Customer

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Had a recall on my Ford escape was told that it would take about an hour to do. It was done in about 25 minutes. Great service. take about an hour to do. It was done in about 25 minutes. Great service. More

by J_HARLESS50 Verified Customer Verified Customer

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