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Robyn Burst

Overview Reviews (37) Inventory (140)

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Robyn Burst

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.8

37 Reviews

Overview Reviews (37) Inventory (140)

Dealership Experience

1 yr, 2 mos

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

EV's

4.8

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Robyn Burst

September 26, 2025

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Employee Rating

Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the right move. The car drove like it was brand new after the tire replacement. They also performed a wheel alignment, found the the right rear was way out. I trust my car being serviced at Colonial Real professionals ! More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Randy Anderson

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Sep 26, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 04, 2025

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Employee Rating

Friendly and courteous service. Diagnosed in a timely manner. Coordinated with my warranty company for me and received approval and completed the work in a timely manner. Diagnosed in a timely manner. Coordinated with my warranty company for me and received approval and completed the work in a timely manner. More

by hr_druryjr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2025 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2025

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Employee Rating

Very professional and patient person. We will keep sending cars to this dealer for sure We will keep sending cars to this dealer for sure More

by lsilva.abg

Verified Customer

Recommend Dealer

Yes

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Aug 07, 2025 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2025

Dealership Rating

Employee Rating

Colonial Chevrolet was professional and fair throughout the process. They were easy to deal with and performed as promise. Great car buying experience. the process. They were easy to deal with and performed as promise. Great car buying experience. More

by CHARLIE83

Verified Customer

Recommend Dealer

Yes

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Aug 06, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 31, 2025

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Employee Rating

I was quoted twice the amount to replace a tail lens on my Chevy truck then what I had quoted by a Ford dealer. my Chevy truck then what I had quoted by a Ford dealer. More

by 34SKELLEY

Verified Customer

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Recommend Dealer

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Jul 31, 2025 -

Colonial Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Bob Fahey Service Director rfahey@colonialchevrolet.com

July 29, 2025

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Employee Rating

Really great people to work with. Brought in my vehicle and waited. Did not take long before everything was completed. Very satisfied that my vehicle is running well. Brought in my vehicle and waited. Did not take long before everything was completed. Very satisfied that my vehicle is running well. More

by DAVIDCARLSON7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 29, 2025 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 18, 2025

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Employee Rating

I’ve also noticed the people at Colonial Chevy are very easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! More

by vbosox5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon King

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Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

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Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trust my car anywhere else than Colonial Chevrolet service department and bodyshop repair. More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey , Steve Desimone

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Jul 14, 2025 -

Colonial Chevrolet responded

July 10, 2025

Dealership Rating

Employee Rating

Not friendly or very helpful answering my question regarding the schedule for oil changes vs 7500 mile service. regarding the schedule for oil changes vs 7500 mile service. More

by sudburydave

Verified Customer

Service Time

Service Communication

Recommend Dealer

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Jul 11, 2025 -

Colonial Chevrolet responded

Dave, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2025

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Employee Rating

Acton dealership has great consumer service. Very knowledgeable and the salesman "Matt" and the people at service were great! Second car that I brought from Matt and 3 car overall Very knowledgeable and the salesman "Matt" and the people at service were great! Second car that I brought from Matt and 3 car overall More

by jeffborges13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Kronk

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Jun 12, 2025 -

Colonial Chevrolet responded

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