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Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
84 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

7 yrs, 5 mos

4.9

84 Reviews

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84 Reviews of Monica Carpenter

August 19, 2026

Dealership Rating
Employee Rating

Responsive and detailed regarding services for our tahoe, flexible with scheduling and pick up and very pleasant and helpful staff. More

by Giovinomaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Michael Najdi, Robert Thayer

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Aug 20, 2026

Colonial Chevrolet responded

Knowing that our flexible scheduling and pickup arrangements made the process seamless is rewarding to our team. Our service team enjoyed providing responsive, detailed care for your Tahoe. Your kind words about our pleasant, helpful staff mean a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 04, 2026

Dealership Rating
Employee Rating

The team at Colonial always provides top notch service for our fleet. Bob in the service department has group of service advisors that get our vehicles through the process with great communication and eff More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Woodland, Jimmy Keefe, Bob Fahey, Erik Hrinishin, Jason Giacoppo, Michael Najdi, Joseph Baker

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Aug 04, 2026

Colonial Chevrolet responded

Your recognition of Bob and our service advisors’ clear communication and efficient handling of your Chevrolet Suburban and fleet vehicles means a lot to our service team. We’re glad we could keep your fleet moving smoothly. John Woodland General Manager jwoodland@colonialchevrolet.com

August 03, 2026

Dealership Rating
Employee Rating

They were very pleasant and right to business on my car . Very kind.Car was ready when they told me it would be. More

by CRAIG.MURPHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Michael Najdi, Robert Thayer

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Aug 03, 2026

Colonial Chevrolet responded

Hi there, thank you for sharing your feedback with us. We’re pleased our service team was friendly, efficient and completed work on your Cadillac as scheduled. We look forward to caring for your Cadillac again in the future. John Woodland General Manager jwoodland@colonialchevrolet.com

July 21, 2026

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Employee Rating

We had an excellent experience purchasing our 2026 Silverado ZR2 from Colonial Chevrolet. Joe Pellegrini made the entire process smooth, transparent, and stress-free from start to finish. He was patie More

by barisalpaksoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Allen Boisvert, Jim McLoughlin, Matthew Kronk, Robert Webb, Bob Fahey, Hailey George, Michael Najdi

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Jul 21, 2026

Colonial Chevrolet responded

We’re thrilled Joe could guide you through a smooth and transparent purchase of your 2026 Chevrolet Silverado ZR2. Our team enjoyed answering your questions and ensuring a stress-free experience from start to finish. Thank you for recommending us, and we look forward to helping you again down the road. John Woodland General Manager jwoodland@colonialchevrolet.com

July 16, 2026

Dealership Rating
Employee Rating

They were very pleasent and informative on everything. The staff was very nice listen to your issue More

by CRAIG.MURPHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Bob Fahey

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Jul 16, 2026

Colonial Chevrolet responded

It’s great to know our team provided clear information and listened closely to your Cadillac XT6 concerns. We appreciate you choosing us for service and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

June 24, 2026

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Employee Rating

Colonial has great service reps. Friendly and competent. Fixed right the first time. Definitely will recommend to friends and neighbors More

by jmcloughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Michael Najdi

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Jun 24, 2026

Colonial Chevrolet responded

It’s great to hear our service team provided friendly, competent support and resolved your Chevrolet Equinox issue correctly the first time. We appreciate you recommending us to your friends and neighbors and look forward to assisting them as well. John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2026

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Employee Rating

Excellent service, courteous staff, extremely competent technicians, I was treated like family any time I brought a car in for service, including my dad's Jeep Cherokee. I highly recommend them. More

by astrolou777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey, Michael Najdi

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Jun 19, 2026

Colonial Chevrolet responded

We’re thrilled you felt welcomed by our team and that the work on your Chevrolet Volt and your dad’s Jeep Cherokee met your expectations. Thank you for recommending us. John Woodland General Manager jwoodland@colonialchevrolet.com

June 17, 2026

Dealership Rating
Employee Rating

The service advisors were very good they kept me up to date with what was going on with my vehicle . Also I was able to make a quik appointment to get my vehicle in for service More

by dom66
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

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Jun 17, 2026

Colonial Chevrolet responded

We’re glad our service advisors kept you informed and that scheduling your Chevrolet was quick and convenient. It’s rewarding to know the process worked smoothly for you. Please reach out if there’s anything else we can assist you with. John Woodland General Manager jwoodland@colonialchevrolet.com

June 13, 2026

Dealership Rating
Employee Rating

Colonial Chevrolet always takes great care of us, excellent work and great customer service - thank you! More

by bourquebasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

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Jun 13, 2026

Colonial Chevrolet responded

Thanks for the wonderful feedback. Our team is happy your Chevrolet Tahoe received excellent service and attention. We look forward to assisting with your Tahoe again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2026

Dealership Rating
Employee Rating

Great service and repair work to my vehicle. They customer service was beyond excellent and I couldn’t have been more pleased! I can’t recommend Colonial enough 🙂 More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2026

Colonial Chevrolet responded

Delighted to hear our team provided excellent repair work on your Subaru and that our customer care stood out. Your recommendation means a lot to us. We look forward to helping you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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