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Rocco Jackintelle
Rocco Jackintelle
Manager
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
16600 NW 57th Ave
Miami Lakes, FL 33014
17 Reviews
17 Reviews of Rocco Jackintelle
July 04, 2025
🚨 WARNING: THIS DEALERSHIP IS SCAMMING CUSTOMERS – KIA MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I don’t want anyone else to go through what I did. In May 2024, I bought a 2024 KIA Sorento from this dealership, trading in my Jeep Cherokee as part of the deal. The contract we signed clearly stated that the dealer would pay off my loan balance of $15,278.00. However, they only paid $14,980.33 — leaving a difference of $297.67 that I had to pay out of pocket. A direct violation of the signed contract! Since then, I’ve been to the dealership dozens of times. I spoke with the salesperson, the finance officer, and three different managers. The result? Empty promises. Lies. Wasted time. And not a single cent reimbursed. No one takes responsibility. But that’s not even the worst part… 🔧 During the first maintenance service: • They didn’t properly secure the engine cover, which bounced around under the hood while I was driving. • The engine was left covered in oil, and the interior was stained — the steering wheel and driver’s side door were smeared with grease. Zero care or professionalism. ⚠️ Life-threatening negligence: • During that same visit, they didn’t tighten the lug nuts on one of the wheels. I was driving on the highway with loose tires. It could’ve ended in a deadly accident. 💰 And now, the most outrageous part: • This week, I paid again for an oil change and tire rotation. I had marked the tires beforehand… and confirmed they NEVER did the rotation — but they charged for it anyway! This is the second time they’ve scammed me like this. How can anyone be sure they’re even changing the oil? I strongly recommend you take your vehicle to a trusted mechanic immediately to check and avoid major damage. This is not a mistake. This is a systematic practice of charging for services not performed, breaking contracts, negligence, and disrespecting customers. 👉 If you’re thinking about buying from KIA Miami Lakes, think again. ⚠️ You could be their next victim. 🛑 DO NOT TRUST this dealership. Sincerely, Alberto Altuve. More
by Alberto Altuve
July 07, 2023
Me gusta las personas que trabajan ahí son muy amables y tratan muy bien a los costumer yo estoy my contenta con su servicio sigan así y ser un placer volver a su consecinario tan yo hice lees primero y Lug tratan muy bien a los costumer yo estoy my contenta con su servicio sigan así y ser un placer volver a su consecinario tan yo hice lees primero y Lugo compre mi carro muchas gracias por su atención al público gracias a todos por su amabilidad Att Rosa López More
by ROSALOPEZ8322
Verified CustomerOther Employees Tagged: Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, John Wood, Stephen Kopecy, Jesus Francos, Irving Gonzalez, Joe Calabro, Roberto Castro Matos
May 02, 2023
Awesome dealer awesome sales managers and sales person would buy again and would recommend friends and family would buy again and would recommend friends and family More
by freezebreezemechanical
Other Employees Tagged: Elvis Gamez, Jesus Francos, Irving Gonzalez, Joe Calabro, Jose Inoa, Lazaro Pena, Roberto Castro Matos, Rodrigo Otoni, Fabio Moreira
April 04, 2023
The best service manager, and service advisor that I ever worked with, I am a customer for the last 15 years. I’ll highly recommend it fast service great communication. worked with, I am a customer for the last 15 years. I’ll highly recommend it fast service great communication. More
by IVNPERERA
Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Steven Diaz-Drago, Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy, Fabio Moreira
October 04, 2022
I've trying to cancel my gap for almost two months since I sold it I sold it More
by CARLOSMEDINA2000
Other Employees Tagged: Jesus Francos, Irving Gonzalez, Joe Calabro, Jose Inoa, Lazaro Pena, Roberto Castro Matos, Rodrigo Otoni
July 05, 2022
Bijan Motiei, Albert Lopez, Adrian Lorenzo, Carlos Garcia Jr and Raphael Arias has given me the best experience purchasing a vehicle. Fast and very attentive on my needs and wants. Jr and Raphael Arias has given me the best experience purchasing a vehicle. Fast and very attentive on my needs and wants. More
by JONSEB
Other Employees Tagged: Elvis Gamez, Stephen Kopecy, Guillermo Martinez, Adrian Lorenzo, Joe Calabro, Jose Inoa, Lazaro Pena, Fabio Moreira, Jessica Garrido , Bijan Motiei, Albert Lopez, Carlos Garcia Jr, Raphael Arias
July 03, 2022
Muy buen servicio todo bien organizado, rapido y me explicaron muy bien la forma de operar del carro explicaron muy bien la forma de operar del carro More
by APARICIOMOYA
Other Employees Tagged: Jesus Francos, Jose Inoa, Lazaro Pena, Roberto Castro Matos, Rodrigo Otoni, Orestes Sablon
June 25, 2022
Great customer service. Also they went out of their way to help me with everything Also they went out of their way to help me with everything More
by DAVID.JOSEPH2013.DJ
Other Employees Tagged: Carlos Nuñez, Guillermo Martinez, Jesus Francos, Irving Gonzalez, Jose Inoa, Lazaro Pena, Roberto Castro Matos
June 10, 2022
Sales representative did an outstanding job finance dept was too lazy. Readiness of vehicle was not as promised was too lazy. Readiness of vehicle was not as promised More
by LFDUQUE
Other Employees Tagged: Adrian Lorenzo, Jorge Cardoza, Jorge Marti
May 21, 2022
The best! Yoandry and Adrian are the best. Very Professional and the y went the extra mile to help Yoandry and Adrian are the best. Very Professional and the y went the extra mile to help More
by JOSUEL.ARTETA
Other Employees Tagged: Adrian Lorenzo , Yoandry
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