Rocco Massarelli
Rocco Massarelli at Hawk Subaru of Joliet
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Rocco Massarelli

Sales Manager

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.8
181 Reviews
4.8

181 Reviews

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181 Reviews of Rocco Massarelli

May 05, 2024

Dealership Rating
Employee Rating

Large selection. Tony answered all questions.Helpful kind no pressure staff.Found just what we were looking for. More

by RRSAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Tony

May 03, 2024

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Employee Rating

They are now my dealer of choice and all my friends will know about them. More

by DCARTER353
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 04, 2024

Hawk Subaru of Joliet responded

Hello, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2024

Hawk Subaru of Joliet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 25, 2024

Dealership Rating
Employee Rating

Chad was great. No pressure but extremely helpful. Financing went quickly and the vehicle was ready. More

by TGERHARZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smeets

Apr 28, 2024

Hawk Subaru of Joliet responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 28, 2024

Hawk Subaru of Joliet responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2024

Dealership Rating
Employee Rating

Bobby was very nice to work with, he found the Crosstrek we were looking for. More

by Smstachovic
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Crane

Apr 06, 2024

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Dealership Rating
Employee Rating

Exceptional Service and a Great Car Buying Experience! I recently purchased a Subaru from Bobby at Hawk Subaru of Joliet and I couldn't be happier with the entire experience. From the moment I stepped onto More

by Najargladys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Crane

Apr 02, 2024

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to leave a review for us at Hawk Auto Subaru. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2024

Dealership Rating
Employee Rating

The dealership has excellent and curious salesmen especially Bobby Crane. I was pleased with the deal we worked out. Best dealership I have ever been at. More

by 101reb101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Crane

Apr 02, 2024

Hawk Subaru of Joliet responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2024

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the staff is knowledgable and friendly. this made getting my new car easy and stress free. More

by gstachovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Crane

Mar 29, 2024

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 25, 2024

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I had a very good experience at this dealership! The buying process was smooth and everyone was very kind and helpful. Great experience buying my first car! More

by 21angelica.torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Crane

Mar 27, 2024

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 24, 2024

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Employee Rating

I was able to do most of it online and it was seamless and not high pressure. More

by ACOULTERBBT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Hentsch

Mar 26, 2024

Hawk Subaru of Joliet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Mar 26, 2024

Hawk Subaru of Joliet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2024

Dealership Rating
Employee Rating

I have been with Hawk for five years and have thoroughly enjoyed the experience. The service is excellent and the staff is great. I have recommend several of my friends who have purchased and enjoyed the Ha More

by Cwfairway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Tsaliangos, Luis Figueroa, Bobby Crane , Shaun Shore

Mar 11, 2024

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! We hope you have a great day!

Mar 11, 2024

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Safe travels!

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