Donna Tran Gonzales
Donna Tran Gonzales at Hawk Subaru of Joliet
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Donna Tran Gonzales

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Donna Tran Gonzales

February 09, 2024

Dealership Rating
Employee Rating

The entire feeling of the dealership was one of family. Everyone assisted each other and me as the client. We went in expecting to purchase a used Crosstreck but left with a new one after being told about More

by SECONDTIMEEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Hentsch

Feb 12, 2024

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 05, 2024

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Everyone here is friendly and professional. Service and parts are a big concern of mine for my vehicles, and both of those departments at Hawk Subaru are amazing. More

by KYLE_MORSE_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Contreras , Tara in the parts department, 5 stars

Feb 06, 2024

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! Safe travels!

January 20, 2024

Dealership Rating
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1st oil change today in our 23 FW. Service advisers were great and speedy techs getting it done. Saw our sales person Andes, wonderful guy, offered us a vehicle to use while we waited, More

by J. Dougherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Hawk Subaru of Joliet responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 22, 2024

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

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the people at Hawk seem more Courteous, with the sincerity of caring than other Dubaru dealers. More

by PAULVARICHAK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dec 04, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

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This is my first experience with hawk and I'm very pleased with the outcome. More

by wdeocampo27
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Workmanship
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Recommend Dealer
Yes
Dec 01, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 28, 2023

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Efficient, friendly, caring. The staff were exceptional start to finish, and I'll make a point to continue to come all the way from Chicago downtown to this location for future s More

by brittanymharvey
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Workmanship
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Recommend Dealer
Yes
Nov 30, 2023

Hawk Subaru of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 28, 2023

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Service advisor was very pleasant and helpful explaining everything about the appointment. Very friendly to me More

by PAULCMEADER1969
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Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you have any further questions, please give us a call. We're always happy to help!

November 15, 2023

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Went to the dealership just to get a check up and oil change and left with a brand new car. Raymond Contreras is an amazing salesman and helped me go from a 2018 car to a 2024. He was kind and helpful th More

by ALEXISMHARRIS91500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 02, 2023

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I always get great service at this dealership. Keep up the great work. Thank you More

by AUGGMANN321
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 19, 2023

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The Service Team at Hawk Subaru is truly exceptional! We consistently experience top-notch treatment and can count on receiving the finest care for our vehicle. Every team member goes above and beyond to More

by CHRISA753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2023

Hawk Subaru of Joliet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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