Rocco did an excellent job on getting us what we wanted.
He really knows the car business and gets right to the point. We are very pleased with he’s service.
He really knows the car business and gets right to the point. We are very pleased with he’s service.
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by janetaguilar99
Verified Customer
Verified Customer
Jun 18, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience! I'm thrilled to hear that Rocco provided excellent service and made sure you got exactly what you wanted. I appreciate your feedback and look forward to helping you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great honest no pressure dealership.
Very informative and helpful. Answered all my questions were very professional!
Very informative and helpful. Answered all my questions were very professional!
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by dannyprather0@gmail.com
Verified Customer
Verified Customer
Jun 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the kind words! I strive to provide informative and professional service without any pressure. I am thrilled to hear that we answered all your questions. I appreciate your feedback, and I look forward to assisting you again in the future.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Very nice people and they have great customer service and
they explain everything to me to wear I could understand
they explain everything to me to wear I could understand
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by BRYON.WICKER
Verified Customer
Verified Customer
Jun 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the positive review! I am thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on excellent customer service and making sure our customers feel informed. I appreciate your kind words and look forward to assisting you in the future. Safe travels!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Car was delivered as promised.
This is the fourth veh
icle have purchased from Wood Motors and all have been excellent
This is the fourth veh
icle have purchased from Wood Motors and all have been excellent
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by buddyholl21
Verified Customer
Verified Customer
May 31, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your fourth vehicle purchase! I am thrilled to hear that your car was delivered as promised and that you've had excellent experiences with all your purchases. I appreciate your loyalty and look forward to assisting you again in the future. Drive safely!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Been using this dealership since 1987 I bought my first
Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people.
Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people.
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by burnstech1
Verified Customer
Verified Customer
May 24, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Very quick, very helpful.
Rocco set us up and we were able to get in and out on a Saturday!
Rocco set us up and we were able to get in and out on a Saturday!
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by cole007
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your positive experience! I'm thrilled to hear that Rocco provided quick and helpful service, allowing you to get in and out efficiently on a Saturday. I appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Rocco was great!
He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience.
He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience.
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by dfree826
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Cantù, in Finance
May 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your 5-star review! I am thrilled to hear that Rocco provided you with exceptional service during your visit to James Wood Chevrolet Buick GMC Decatur. I'm proud to have knowledgeable and friendly team members like Rocco, who create a pleasant car-buying experience for our customers. I appreciate your feedback and look forward to assisting you again in the future.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Exceptional customer service.
Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the
Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the dealership were very nice and friendly.
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by rosstimothy22
Verified Customer
Verified Customer
May 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I am thrilled to hear about your exceptional experience with Rocco, at James Wood Chevrolet Buick GMC Decatur. I strive to provide a simple and haggle-free purchasing process for all our customers. I appreciate your loyalty and look forward to assisting you with your next purchase! Thank you for choosing us.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
It was very clean and they were super friendly and
helpful could not ask for a beer experience
helpful could not ask for a beer experience
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by moleking992001
Verified Customer
Verified Customer
May 13, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear that you found our dealership clean and our team friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I had scheduled service for an oil change.
I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me.
I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me.
More
by BAMAMOM15
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zach Rhine
May 02, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
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8 yrs, 6 mos
