Rocky DeLeon | Page 18
Internal Service Manager
Jenkins Hyundai of Ocala
1602 SW College Rd
Ocala, FL 34471
399 Reviews
Write a Review399 Reviews of Rocky DeLeon
January 21, 2023
My sales advisor Kirstie Ryan is amazing! ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some of concerns and disappointments that I had with the dealership that I had mentioned the last 2 times I was there. Well he spoke to Kirstie about my complaints which I did not ask him or know he was going to speak to her and she came to talk to me and told me they were going to revisit my situation again and I told her don’t bother and she said no there looking at it now, removing the front bumper. When my car was ready she came to tell me it was fixed. I was more than shocked cause the last 2 times they looked at it they said it couldn’t be fixed and I needed a new bumper for $2600.00. When I said no I was told to put it through my insurance and I still said no and to put the bumper back on as I was not going to fix it. I had a different advisor on that visit cause Kirstie Ryan was not there that day. I won’t mention the names of the advisor or mechanic because they still work there but will never use either one of them again. Second visit for an oil change and I tell Kirstie about what happened and she has the same mechanic look at the car again and remove the bumper and guess what same diagnosis and he remembered the car he told her. So you can see why I didn’t want them to revisit it again but she insisted. Moral of the story different mechanic and I did not need a new $2600.00 bumper and it was fixed. I couldn’t be more grateful for Kirstie. She is truly an asset to the dealership. I have to say my faith is restored in the dealership knowing there are some honest individuals working there. Donna Serrano More
Other Employees Tagged: Ben Michel , Kirstie Ryan, Mike Zecco
January 17, 2023
Rocky, Salina and Nick went Above and Beyond to ensure I had a great experience. had a great experience. More
Other Employees Tagged: Nick Minner , Salina Pistone,
January 10, 2023
Best service I ever had. Always come back here for everything I need. All the service writers are amazing. Always come back here for everything I need. All the service writers are amazing. More
Other Employees Tagged: Nick Minner, Phyllis Gibbons, Courtney Winters , Aaron Fields, George Franqui, Kirstie Ryan
January 07, 2023
This the seventh Hyundai I have purchased from Jenkins. The second car with Rocky. The dealership, vehicles, and the warranty keep me coming back. The second car with Rocky. The dealership, vehicles, and the warranty keep me coming back. More
Other Employees Tagged: Mark Shelley
December 22, 2022
Very pleasant and professional people to work with. Carolyn and Rocky were great to work with. Carolyn and Rocky were great to work with. More
Other Employees Tagged: Carolyn Davis
December 17, 2022
Jenkins Hyundai has been nothing but exceptional in their service towards me. No haggling back and forth and straight to the point was how I was treated. It was very nice to be treated with such understandin service towards me. No haggling back and forth and straight to the point was how I was treated. It was very nice to be treated with such understanding and respect. More
Other Employees Tagged: Jeremy Agee, Haley Valila , Mark Shelley
December 11, 2022
The salesman Franklin was fantastic his knowledge of the vehicles is amazing top notch, Jason was very easy to work with certainly an asset to the dealership. It just seemed to take way too much time in the vehicles is amazing top notch, Jason was very easy to work with certainly an asset to the dealership. It just seemed to take way too much time in the finance department. Christine was very pleasant and very professional I guess it just takes a lot of paperwork to buy a car in Florida, I have bought many cars in Vermont it didn’t seem we ever had to sign so many papers. Overall very satisfied and would not hesitate to send business your way. Steve Peryea More
Other Employees Tagged: Franklin and Jason
November 09, 2022
Best dealership by far! The people here treat you like family! That’s why I just bought my fourth Hyundai! No better automobile sold by no better dealership family! The people here treat you like family! That’s why I just bought my fourth Hyundai! No better automobile sold by no better dealership family! More
Other Employees Tagged: Carolyn Davis , Ben (service dept.)

