Rocky Hernando
Rocky Hernando at Liberty Honda

Rocky Hernando | Page 11

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.9
323 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.9

323 Reviews

Write a Review

323 Reviews of Rocky Hernando

November 04, 2024

Dealership Rating
Employee Rating

The entire transaction was smooth. Our salesman was very knowledgeable and took the time to share all of the features of the car. More

by cinhar721
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh (sales)

Nov 04, 2024

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Please let us know if we can be of any more assistance.

November 01, 2024

Dealership Rating
Employee Rating

No pressure sales they were great! Professional, listened to my wants and needs. Worked with me and my budget. I told them how much I wanted to put down and what payments I wanted. More

by STACYEFORSYTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Dimitri Smith

Nov 01, 2024

Liberty Honda responded

Thank you so much, Stacy, for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

Dealership Rating
Employee Rating

Everyone was friendly, attentive, clear, and completed what they said they would do in a timely manner. More

by Cole P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten , Joshua five stars

Oct 29, 2024

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2024

Dealership Rating
Employee Rating

Chloe is an amazing service representative. She’s very knowledgeable, professional and friendly. She has great people skills! More

by GSB5463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

October 18, 2024

Dealership Rating
Employee Rating

Robert outstanding and knowledgeable. Very bright and intelligent person. Answered all my questions quite nicely. More

by FOSTINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Robert Wakefield

Oct 19, 2024

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

October 11, 2024

Dealership Rating
Employee Rating

Dimitri was excellent to work with. Confident yet friendly. If I had a question he had the answer for me or found someone who could answer my question. The entire staff was excellent. I More

by carred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Smith, Had nice conversation with woman at front desk in lobby while I was waiting. Don't know her name

Oct 12, 2024

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dimitri and the team met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2024

Dealership Rating
Employee Rating

Tim was our sales associate who sold us our car and he did a great job. The dealership policies were straightforward and we enjoyed the experience. More

by CODY.READ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Leyden

Oct 08, 2024

Liberty Honda responded

Thanks, Cody, for your feedback on your recent visit to Liberty Honda. It's great to hear that Tim was able to assist you and that you had such a positive experience.

October 06, 2024

Dealership Rating
Employee Rating

They understood my needs and focused in on getting the car and process going quickly More

by Scottd1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Chloe Truglio , Justin Dingle, Leslie Mercado-Sanchez, Dimitri Smith

Oct 07, 2024

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 03, 2024

Dealership Rating
Employee Rating

We had positive experience with this Honda dealership. The staff were helpful and courteous. They let us make our own choices. More

by DANCINGPEPPER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten, Zoe Perreault

Oct 04, 2024

Liberty Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

October 03, 2024

Dealership Rating
Employee Rating

Great deal and warranty. Also every one was very nice there. There was some confusion at one point but it was resolved quickly and with kindness which was appreciated. More

by ALVARADOA1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Plazas

Oct 04, 2024

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Rocky and William had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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