Rocky Hernando
Rocky Hernando at Liberty Honda

Rocky Hernando | Page 14

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.9
323 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.9

323 Reviews

Write a Review

323 Reviews of Rocky Hernando

August 04, 2024

Dealership Rating
Employee Rating

This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !! More

by jac211sb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Marier, Christian Diaz

Aug 05, 2024

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Dealership Rating
Employee Rating

Very helpful staff when there when I found a car I was interested in online and they were very helpful with when came to test driving More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaedan Carrero

Aug 03, 2024

Liberty Honda responded

Thank you, Alex, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 19, 2024

Dealership Rating
Employee Rating

Rob was really patience and enthusiastic during the whole process. I went to dealership Multiple times and he always had a positive attitude. I would totally recommend Liberty Honda as a trustworthy dealers More

by Jose De La Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Robert Wakefield

Jul 20, 2024

Liberty Honda responded

Jose, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rocky Marissa, and Robert to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2024

Dealership Rating
Employee Rating

Robert (Robbie) is a pleasure to work with in selecting the right vehicle. Answered all my questions and helped with all the activities related to purchasing my new car. More

by chassilverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wakefield

Jul 20, 2024

Liberty Honda responded

It's fantastic to hear that Robert provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

June 21, 2024

Dealership Rating
Employee Rating

Took a longer than necessary time to complete a fix on the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the ser More

by jennifer.aronne
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2024

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 18, 2024

Dealership Rating
Employee Rating

I liked the sale process at Liberty Honda. It doesn’t make you feel like they’re simply trying to take your money. I didn’t think the salesman was trying to rip me off which is rare for most c More

by Gabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Marissa Monte , Tom Waldeck

Jun 19, 2024

Liberty Honda responded

Gabe, Thanks for sharing about your experience with Liberty Honda. Tom and our team appreciate your business and hope to see you again soon!

June 18, 2024

Dealership Rating
Employee Rating

Everyone at Liberty is friendly, service was done in a timely fashion. Happy with all they have done for me. More

by martida01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , Scott Brewer, Daniel Santamaria

Jun 19, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 15, 2024

Dealership Rating
Employee Rating

I've been dealing with Honda for the past 10 years, they're service department and sales department is top tier! I refuse to go to any other dealer! More

by sirenakyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Robbie Wakefield

Jun 17, 2024

Liberty Honda responded

Sirena, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 14, 2024

Dealership Rating
Employee Rating

Very helpful and honest staff. Not fake and salesly to get your business. Just nice people selling high quality cars. Highly Recommend More

by nancyscowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Robert Wakefield , Tim Leyden

Jun 17, 2024

Liberty Honda responded

Nancy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 02, 2024

Dealership Rating
Employee Rating

Outstanding service from start to finish from the entire team, Leo, Justin and Rocky. This is my third lease and they never disappoint. More

by Angie S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez , Justin Dingle

Jun 03, 2024

Liberty Honda responded

Thank you so much for your excellent review, Angie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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